From your own phone

  1. Dial 3-9999.
  2. When asked, enter your pass code.
  3. Press 1 to review your messages.

From another phone

  1. Dial 617-353-9999.
  2. Press * (star).
  3. Enter your 7-digit mailbox number (35X-XXXX).
  4. When asked, enter your pass code.

While you listen to your messages, use the following options to manage them.

1: Replay
Repeats the current message.

2: Save
Saves the current message and plays the next message in your mailbox.

3: Delete
Erases the current message and plays the next message in your mailbox.

5: Forward
Sends a copy of the current message to another BU mailbox (7-digit telephone number of the recipient). The prompt will ask you to record an introduction to be sent along with the copied message. After you send the copy, you can erase the original message or save it in your mailbox.

6: Message Information
Allows you to get the time the message was sent and name of the sender (if available).

* (star): Cancel
Stops the review process and returns you to the main menu.

0: Help
Provides more information about the options available to you while listening to your message.

# (pound): Skip
Skips ahead to the next message.

If you erase a message by mistake…Don’t hang up!
You can recover messages that you erased by mistake, because messages are not actually erased until you exit or hang up. To recover a message, press * (star) to return to the main menu. Then listen to your messages again. When you find the message you accidentally erased, press 2 to Save it.

† Note: If you reside at 1053 Beacon Street, 37-39 Carlton Street, or 400 The Fenway, wherever you see 3-9999 or 353-9999 in these instructions replace it with 5-6999 or 735-6999 to enter the Boston University voice messaging system.