Your no-answer greeting is what callers hear when your line is not in usee.g., when you are away from your desk or not answering your phone. Your no-answer greeting can be up to one minute long.

To change your no-answer greeting:

  1. From your own phone, dial 3-9999.
  2. Enter your pass code.
  3. From the Main Menu, press 9 for Mailbox Options.
  4. Press 1 for Greeting Options.
  5. Press 2 to review or change your Greeting.
  6. Press 2 to change your Greeting.
  7. Hear: “At the tone, record your greeting,” and record your greeting.
  8. Press the # (pound) key and verify the replay of your recording.
  9. Press 1 to accept or 2 to re-record.
  10. Press the * (star) key to back out of the options menu levels.

If you are not at your own phone:

  1. Dial 3-9999 (on the Charles River Campus system) or 617-353-9999 (from off campus).
  2. Press * (star) when prompted.
  3. Enter your 7-digit mailbox (phone) number.
  4. Enter your pass code, and follow the rest of the steps above.