The Alternate Greeting feature allows you to have a different outgoing greeting when you will be away for an extended period, such as when you are on vacation, so callers won’t expect to hear back from you right away.  Note that you will not be alerted that this is your active greeting when you log into your mailbox.

To record and activate your Alternate Greeting:

  1. From your own phone, dial 3-9999.
  2. Enter your pass code.
  3. From the Main Menu, Press 9 for User Options.
  4. Press 1 for Greetings and Name Recording.
  5. Press 4 for Alternate Greeting.
    • To record your alternate greeting, press 2.
    • After you have recorded your alternate greeting, press 1 to keep.
    • To select your alternate greeting as your active greeting, press 1.

To return to your Personal Greeting:

  1. From your own phone, dial 3-9999.
  2. Enter your pass code.
  3. From the Main Menu, Press 9 , 4, 2, 2.
    • To make the system greeting your active greeting press 1
    • To make your personal greeting the active greeting press 2
    • To make your alternate greeting the active greeting press 3

If you are not at your own phone:

  1. Dial 3-9999 (on the Charles River Campus system) or 617-353-9999 (from off campus).
  2. Press * (star) when prompted.
  3. Enter your 7-digit mailbox (phone) number.
  4. Enter your pass code, and follow the rest of the steps above.