Available to: Departments
Cost: The charge for installing the main menu is $50. There is a monthly charge of $5 per mailbox.
- See Getting Started, below.
An automated attendant system provides a simple, quick way for people calling your department to reach the person best positioned to help them. The system provides a voice menu with programmable options. Calls are automatically directed to the appropriate staff, based on the caller’s selection of the information or service desired.
An automated attendant system can help you make the best use of departmental resources and ensure that calls are answered and properly directed to appropriate staff. Based on a discussion of your needs, IS&T will take care of configuring the system for you.
- The automated attendant main menu provides up to nine options.
- Additional options can be added by using sub-menus.
What to Expect
This service normally will be available 24 by 7 except for standard change windows, as described in IS&T’s standard policies, procedures, and schedules for making changes.
Contact us or call us at 617-353-2097 for more information