If your mail is stored on Exchange, you can use the Out of Office Assistant to alert people writing to you that you are out of the office and will not be able to reply to their message immediately. Each sender will only receive one alert, even if they write to you multiple times. Follow the steps outlined below to set up your auto-reply.

NOTE: If you have opted to forward mail off of Exchange, you should instead work with your mail in whatever framework is provided by the account you are forwarding to. For example, if you are forwarding to Gmail, you would need to use Gmail’s “Vacation Responder” to set up your vacation/auto-reply messages (and not Automatic Replies on Exchange).

In OWA 2010

  1. Log in to https://xmail.bu.edu.
  2. Click Options, which you’ll find in the upper right corner.
  3. Click on Set Automatic Replies….
  4. Select Send automatic replies.
  5. Set a date and time range for the reply.
  6. Enter the message(s) that you want people to get while you are out of the office. (Scroll down to note that you have an option to set different text for those who are writing from inside your organization vs. those coming from the outside.)
  7. Click Save in the bottom right corner and then you’re all set.

In Outlook 2010

  1. Launch Outlook
  2. Go to File and choose Automatic Replies (Out of Office)
  3. Set the parameters of your message. Note that “Inside My Organization” and “Outside My Organization” need to be set separately.
  4. Click on OK

In Outlook 2011

  1. Launch Outlook
  2. Go to Tools and choose Out of Office
  3. Set the parameters of your message. Note that message “outside my company” need to be set separately.
  4. Click on OK

In Outlook 2007

  1. Launch Outlook
  2. Go to Tools and choose Out of Office Assistant
  3. Set the parameters of your message. Note that “Inside My Organization” and “Outside My Organization” need to be set separately.
  4. Click on OK