Once you have transitioned to the use of Exchange and configured your Outlook client to access the Exchange server, you can move your Address/Contacts list to use it with Exchange. Once moved to Exchange, your Contacts list will be stored centrally, making it available to you via Outlook, Outlook Web Access (OWA), and your Exchange-compliant devices such as the iPhone, Blackberry or Android. Follow the instructions on this page for assistance.

Copy Contacts within Outlook

Copying Outlook Contacts from locally-stored (used with ACS) to centrally-stored (on Exchange)

These instructions are specifically intended to assist clients who have been using Outlook with ACS, but have recently been transitioned to Exchange. For assistance moving your Contacts from another email client, or from Outlook on another computer, see the “Importing Contacts” instructions instead.

  1. Switch to the Contacts screen and open your old Contacts (usually listed as Outlook Data File or Personal Data Folder).
  2. Go to the View menu, select Change View, and choose List.
  3. Hold the ctrl key and press A to select all contacts.
  4. Hold the ctrl key and press C to copy the contacts.
  5. Switch to your new Exchange contacts (usually listed as your login@bu.edu address).
  6. Hold the ctrl key and press V to paste the contacts.
  7. Delete the Contacts from your old list once you have verified that they were successfully copied to Exchange.

Import Contacts from a variety of mail clients

Import from:

Eudora or Outlook Express (Windows)

Outlook can import Contacts from Eudora or Outlook Express using a built-in process. Go to File->Open->Import, select the option to Import Internet Mail and Addresses, and then the import wizard will guide you through the required steps.

Eudora, Entourage, Mail, .csv, .olm, .pst (Mac)

Microsoft provides detailed instructions on importing to Outlook 2011 from each of these clients or data formats. See http://support.microsoft.com/kb/2413370 (or the .csv import steps outlined below on this page) for more information.

Thunderbird (Windows or Mac)

Launch Thunderbird, open the Address Book, and select the list you want to export. (If you have more than one list, you will need to repeat these steps for each). Choose Tools->Export. Give the file a name and indicate that you want to Save as type: Comma Separated. Click on Desktop (to save it to the Desktop location) and then Save.

The .csv file that you have just created can now be imported into Outlook using the instructions provided below.

Outlook (e.g. from an IMAP account on another computer)

You can export your local Contacts from Outlook 2010 and from Outlook 2011 (steps 1-3) for import into Outlook for Exchange.

Horde

After you have transitioned to Exchange, no new mail will be going in to your Horde/ACS account. However, you will still have access Horde (until September 2013) in order to retrieve things like address information or the parameters for your filters/rules.

  1. Log in to Horde at www.bu.edu/webmail.
  2. Go to your Contacts list and choose Select All by clicking in the top box to the left. (You can also make individual selections if you don’t want to export every address.)
  3. Click Export and choose Comma Separated Values. Then click on the Export button.
  4. Look for the resulting file, which will be called contacts.csv. If it’s not on your Desktop, check your Browser’s Downloads folder.
  5. Once you have located contacts.csv, launch Outlook and follow the steps outlined below.

Import (.csv) to:

Outlook 2011

  1. Go to File ->Import.
  2. Select Contacts or messages from a text file, and then click the right arrow to continue.
  3. Select Import Contacts from a tab (CSV) and then click the right arrow to continue.
  4. Locate and select the .csv file (that you saved as an export, probably to the Desktop) and then click Import.
  5. Click OK.

Outlook 2010

  1. Go to File -> Open -> Import
  2. Select Import from Another Program or File and click Next.
  3. Select Comma Separated Values (Windows) and click Next.
  4. Browse to locate and select the .csv file (that you saved as an export, probably to the Desktop). Click on the CSV file to select it and click OK. Choose the import option that you prefer and then click Next.
  5. Select a destination folder for the addresses you are importing. Most likely, this will be your Contacts folder. Click Next.
  6. Click the Map Custom Fields button and match up the corresponding From and To fields so that the contact information you are importing gets correctly placed into the corresponding field in Contacts. When you are finished, click OK.
  7. Click Finish and your contacts will import into Outlook.

Optional: Give priority to your Contacts (over the BU Global Address List)

When you are using the Address Book in Outlook 2010, by default it will display BU’s Global Address List as a priority over your Contacts list.  Most people will prefer that option. However, if you wish to make your Contacts list the first choice instead, here’s how to change that order of priority:

  1. From Home, click on the Address Book icon (probably located toward the top right of the ribbon).
  2. From the Address Book menu, go to Tools and then Options
  3. Click Custom and the change the order of the list.
  4. Click OK at the bottom.