Use of the Lightweight Directory Access Protocol (LDAP) allows you to search for and auto-fill BU directory information when you are addressing an email message within a desktop email program.

Regardless of which email program you are using, all you need to know to configure your mail program to use BU’s LDAP server are the following three settings:

1. Name: ldap.bu.edu (or anything, such as BU LDAP SERVER)
2. Hostname: ldap.bu.edu
3. Base DN: o=Boston University,c=US (where “o” is the small letter o, not the numeral zero)

The specific  instructions provided below will be generally helpful in finding where to put these three settings, although they are not routinely updated:

Outlook 2007

  1. Open Outlook 2007 and go to Tools -> Account Settings, then click on the Address Books tab. Click the New button.
  2. Select Internet Directory Service (LDAP) and click Next.
  3. Type ldap.bu.edu for the server name, then click the More Settings button.
  4. Click the Search tab at the top of the More Settings window. Click the radio button next to Custom and enter o=Boston University,c=US (where “o” is the small letter o, not the numeral zero).
  5. Click OK and Finish to get back to the LDAP window. You should see now see that you have added an ldap.bu.edu entry. You may need to quit and restart Outlook 2007 for the settings to take effect.

Outlook 2003

  1. Open Outlook and choose Tools->Email Accounts .
  2. Opt to Add a new directory or address book and click Next.
  3. Indicate that you are using LDAP and click Next.
  4. Provide the Server Information as ldap.bu.edu and then click the More Settings button.
  5. On the Search tab, the search string to enter exactly as written here is
    o=Boston University,c=US
    (where “o” is the small letter o, not the numeral zero).
  6. Choose Apply, OK, Next, and Finish and you should be all set!

Windows Mail/Outlook Express

  1. Open Outlook and choose Accounts from the Tools menu.
  2. Click on the Directory Service area and click Add. From the menu off of the Add button, choose to add Directory Service.
  3. Indicate that the LDAP server is ldap.bu.edu and click Next.
  4. In the next dialog box, you can leave the default No (for faster performance) or check Yes (which will allow you to find addresses while addressing a message). Click Next.
  5. Then, click Finish.
  6. Next, click ldap.bu.edu in the listing and click the Properties button.
  7. If you wish to, you can give the directory a name that will be more useful than ldap.bu.edu. For example, BU LDAP.
  8. Next, click the Advanced tab and fill in the Search base as o=Boston University,c=US (where “o” is the small letter o, not the numeral zero). Then, click Apply, OK, and Close.
  9. You can then use LDAP to search for people using the Find People button in your Address Book.

Mozilla Thunderbird

NOTE: Current versions of Thunderbird are incompatible with the (older) version of LDAP that is currently running on BU’s servers. The steps outlined below are provided for the convenience of those running versions 1 or 2 of Thunderbird. However, it is unlikely that most people using Thunderbird will successfully connect to ldap.bu.edu. Updated information will be provided here if it becomes available.

  1. Open the Address Book.
  2. Within the Address Book, choose File->New->LDAP Directory.
  3. Complete the following information:
  4. Name: ldap.bu.edu (or anything you want)
    Hostname: ldap.bu.edu
    Base DN: o=Boston University,c=US (where “o” is the small letter o, not the numeral zero)
  5. Click OK.

Mail (OS X)

  1. From the Mail menu, choose Preferences and then (at the top of the window) click Composing.
  2. Select Automatically complete addresses and then click the Configure LDAP button.
  3. Click the Add (+) button to add an LDAP server.
  4. Enter the BU LDAP information below:
    Name: BU LDAP server (or anything you want)
    Server: ldap.bu.edu
    Search Base: o=Boston University,c=US (where “o” is the small letter o, not the numeral zero)
  5. Click Save and then close Mail Preferences.
  6. Now when you type a name in the To field of a new message, Mail searches the BU LDAP directory and suggests a list of names that match what you typed.

Entourage

  1. Open Entourage, then go under the Tools menu and choose Accounts.
  2. Click on the Directory Service tab.
  3. Click the New button and fill out the Account Settings as below. The LDAP server name is ldap.bu.edu and it does not require authentication.
  4. Now click on the Options tab and fill out the settings below.
    • Increase the Search timeout from “Short” to somewhere more in the middle.
    • Search base is o=Boston University, c=US (where “o” is the small letter o, not the numeral zero)
    • You MUST check Use simple search filter — otherwise, Entourage cannot communicate with the BU LDAP servers and you will get an error message.

Click OK when you are done, and the service will be set up.

Using the BU LDAP service in Entourage, now that you have set it up

  1. When you are filling in a To: or Cc: field in a message and want to look up a name or email address, type what you know, then click the Check Names button.
  2. Entourage will return a list of matches from the BU directory, and you may select the one you want.

Outlook 2011 for Mac

  1. Open Outlook, then go under the Tools menu and choose Accounts.
  2. Click the + sign in the lower left corner of the window and choose the Directory Service tab.
  3. The LDAP server name is ldap.bu.edu and it does not require authentication.
  4. Now click on the Advanced button and fill out the settings below.
    • Increase the Search timeout from “Short” to somewhere more in the middle.
    • Search base is o=Boston University, c=US (where “o” is the small letter o, not the numeral zero)
    • You MUST check Use simple search filter — otherwise, Entourage cannot communicate with the BU LDAP servers and you will get an error message.

Click OK when you are done.