1. Launch Entourage and in the Setup Assistant, choose the appropriate option for your situation. We’ll proceed as if you are not importing anything (which is the default choice).

3. Enter your email address and click the arrow to continue. (ACS is not an Exchange server.)

4. If you see a warning that “Automatic Configuration Failed” just ignore it and click the arrow to proceed.

5. Complete the IMAP settings window as shown below, replacing Joe Schmoe with your own information. The Account ID is your BU login, and the Password is your Kerberos password. You do not need to save it in the Keychain.

6. Click the right arrow and verify your settings.

7. Give the account a name (something like BU ACS) if you want to, then click Finish. You can then decide if you do or don’t want Entourage to be your default email program.

8. Next, go to Tools-Accounts. Select your new mail account and double-click on it. Go to the Account Settings area and look for the button toward the bottom that says Click here for advanced sending options. Select that and configure it as shown below. Then close that window and click OK.

9. You’re all set now with the basics, but you can modify your working environment to suit your needs using the Entourage-Preferences menu.

10. If you want access to BU’s email directory, you need to configure the LDAP Server using the Entourage-Account Settings menu. To do this, click on the Directory Service category and click New. BU’s LDAP server is ldap.bu.edu. Enter that and then click on the right arrow button. The Account name for this could be something like BU LDAP SERVER. After you’ve entered the account name, click  Configure Account Manually and click Options. The Search base is o=Boston University, c=US (where “o” is the small letter o, not the numeral zero). Enter that information and click OK.

About the Mail Directory

If, after configuring your mail program and connecting to the server, you do not see any of your known/existing mail folders, set the Root folder path (a.k.a. the IMAP server directory) as Mail. This requirement is rare, but could be an issue for some ACS accounts created prior to February 19, 2008. To make that change, go to Tools-Accounts. Select your new mail account and double-click on it. Go to the Options area and put in your Root folder as Mail. Click OK.