Use the Start button or double-click on the Outlook icon and wait for it to open.

  • If this is the first time you have configured Outlook at all, it will launch a wizard to walk you through the process. If you want to, you can follow the wizard through, but our instructions will assume that you click on Cancel, allowing us to help you configure the mail program using the menus.
  • Once Outlook is open and the wizard is closed, choose File->Account Settings->Account Settings and make sure you are on the Email tab.
  • Next, click the New button.
  • You are setting up an Email account, so the default is correct. Click Next.
  • Then click on Manually configure server settings or additional server types to select it. (It’s okay that some fields then become unavailable.) Then click Next.
  • Make sure that Internet Email is selected and then click Next.
  • Complete your settings as shown below, replacing Joe Schmoe with your own information. Also *make sure to select IMAP as the Account Type*. The User Name is your BU login name, and the Password is your BU Kerberos password.
  • Once you have finished the settings, do not click Next yet. Instead, click the More Settings button.

  • Within More Settings, on the General tab, you may want to add Boston University as your Organization.
  • On the Advanced tab, indicate that you want the Incoming server (IMAP) to use SSL (port 993) by selecting SSL after Use the following type of encrypted connection. You may need to manually type in the 993 if it doesn’t auto-complete.
  • Below that, indicate that you want the Outgoing server (SMTP) to use SSL (port 465) by selecting SSL after Use the following type of encrypted connection. You may need to manually type in the 465 if it doesn’t auto-complete.
  • Then click OK and Next.
  • Outlook will then test the settings you provided, assuming you have left selected the option to “Test Account Settings by clicking the Next button.” If the test works, then you’re all set. If it doesn’t work, you’ll want to go back and review your settings to make sure you didn’t make any typos or other mistakes. Alternatively, you can deselect the option to “Test Account Settings by clicking the Next button” to save what you’ve done so far and return to the problem later.
  • Then click Finish.