Please Note: If you have been migrated to Office 365, please see our Office 365 Outlook documentation.

Quick Start

Available to: Faculty, Staff

Cost: No charge

The University’s Microsoft Exchange server offers comprehensive email and calendaring services to faculty and staff.


Collaboration tools are integrated with email services on Exchange so you can arrange meetings with your colleagues more efficiently, view calendars of those who have granted you permission, schedule rooms and resources, and create to-do lists.

Key Features

  • Quota – The default quota for accounts on Exchange 2010 is 4GB.
  • Email – read your mail with Outlook or other supported desktop clients and mobile device clients, or through Outlook Web Access.
  • Calendaring – manage your own schedule and look at the free/busy time of others to more easily book appointments and meetings.
  • Mailing lists – use BU’s public and private distribution lists, or create your own.
  • Address books – access BU’s Global Address List or manage your contacts with centralized address books.
  • Synchronization – keep your email, contacts, and calendar updated and in sync between your computers and mobile devices.
  • Retention – Email in the Trash is retained indefinitely for active accounts. Email that subscribers delete from the Trash (purged email) is still available for 30 days – retrievable by the subscriber for 14 days and by Help request (or write to for the subsequent 16 days.

What to Expect

This service normally will be available 24 by 7 except for standard change windows, as described in IS&T’s standard policies, procedures, and schedules for making changes.


Getting Started