Quick Start

Available to: Students, Faculty, Staff

Cost: No charge for Zoom Meetings. Charges apply for additional features. See Cost, below.

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Zoom Meetings for HIPAA provides a robust platform for online collaboration and meetings for HIPAA covered components.

Benefits

Zoom Meetings for HIPAA provides an option for times when you must discuss sensitive data while retaining the same benefits Zoom Meetings has to offer. Despite being a separate environment, Zoom Meetings for HIPAA is still integrated with your existing BU login, eliminating the need to track additional accounts.

Key Features

Zoom Meetings for HIPAA offers many of the same features as Zoom Meetings. However, your account can only exist in one Zoom instance at a time. If you plan to use Zoom to discuss HIPAA Data, please be aware of the following differences between Zoom Meetings and our HIPAA instance:

Feature Description Status Reason Implications
Auto saving chats Automatically save all in-meeting chats so that hosts do not need to manually save the text of the chat after the meeting starts. Disabled Prevent data from being transmitted to or stored on a non-compliant endpoint or environment. Chats can be saved manually before the meeting ends.
Cloud Recordings Record meetings and automatically process and store them in the cloud. Disabled Required by Zoom Automatic transcripts and automatic recording upload to BU MyMedia are unavailable.
Require Encryption for 3rd Party Endpoints (H323/SIP) Zoom requires encryption for all data between the Zoom cloud, Zoom client, and Zoom Room. Require encryption for 3rd party endpoints (H323/SIP). Mandatory Required by Zoom Participants may be unable to join meetings from SIP devices.
Require a password when scheduling new meetings A password will be generated when scheduling a meeting and participants require the password to join the meeting. Enabled Prevent uninvited participants from randomly entering your meeting by ID number by including a password in your invitation and one-click join URL. Some participants may need to enter the password when joining without using the one-click join URL. Learn more.
File Transfer Hosts and participants can send files through the in-meeting chat. Disabled Prevent data from being transmitted to or stored on a non-compliant endpoint or environment.
Identify guest participants in the meeting/webinar Participants who belong to your account can see that a guest (someone who does not belong to your account) is participating in the meeting/webinar. Mandatory Improved awareness of who is currently in a meeting that may contain sensitive data.
Live streaming the meetings Allow hosts to live stream their meetings to Workplace by Facebook or Custom Live Streaming Service. Disabled Prevent Restricted Use Data from being transmitted or stored in non-approved environments.
Play sound when participants join or leave Sound will be heard by host and attendees when participants join or leave. Enabled Improved awareness of who is currently in a meeting that may contain sensitive data.
Remote Control During screen sharing, the person who is sharing can allow others to control the shared content. Disabled Prevent unauthorized access to endpoints with HIPAA or Restricted Use Data.
Remote Support Allow meeting host to provide 1:1 remote support to another participant. Disabled Prevent unauthorized access to endpoints with HIPAA or Restricted Use Data.
Far end camera control Allow another user to take control of your camera during a meeting Disabled Prevent unauthorized access to endpoints with HIPAA or Restricted Use Data.
Waiting Room Guests cannot join a meeting until a host admits them individually from the waiting room. Enabled Prevent unknown guests from joining meetings that may contain sensitive data. The option for attendees to join the meeting before the host arrives is disabled.

What to Expect

Zoom Meetings is a cloud hosted meetings solution, for which Zoom promises 99.9% uptime. See the Zoom Status portal for current service status and past incidents.

Requirements

  • Zoom Client for Meetings is available for Windows, macOS, and many Linux distributions. Detailed requirements can be found on Zoom’s System Requirements page.
  • Zoom is available for iOS and Android. Detailed requirements can be found on Zoom’s Mobile System Requirements page.
  • The Zoom Web Client supports joining meetings from your browser without installing a plugin and works best with Google Chrome. A full feature comparison can be found on the Zoom Web Client page.
  • At minimum, hosts and participants in an online meeting should have:
    • A broadband wired or wireless internet connection
    • A microphone and speakers, or a headset

Cost

While Zoom Meetings is available for no charge, additional add-ons may be purchased. See the Zoom Meetings page for full details.

Getting Started