PCSC
Boston University
 

wireless access for Handheld Devices

Students and staff in the IT Help Center use a variety of handheld devices and will try to help with any issues you encounter on the BU network. However, we cannot guarantee support for any specific device. The information below is provided for your convenience, and we hope it will be helpful.

Many handheld devices come bundled with an Internet service or "data plan," making use of BU's wireless network unnecessary. Because many residences do not offer full wireless coverage, handheld users might need to use their bundled service quite often, and those who cannot use 802.1x technology, or the VPN, will have to at all times. For those who do hope to use the BU wireless network whenever possible, information is outlined below. Note that information on reading e-mail with a handheld device is located on a separate page.

iPhone

Users of iPhone 2.0 software will be able to use the BU wireless network. You will be able to either use 802.1x technology (recommended) or the VPN. If you are an iPod Touch user and you need to update your software to 2.0, plug your iPod Touch into your computer and follow this link: http://www.apple.com/ipodtouch/whatsnew.html

Blackberry

Blackberry (OS 4.6 and up) users should be able to use the BU wireless network by following the BU 802.1x SSID configuration instructions.

All others

802.1x
In some cases there may not be an ideal solution for connecting your handheld device to the BU wireless network. However, it is our hope that most devices will be able to use the recommended 802.1x technology.

VPN
Cisco does not offer a VPN client for handheld devices that works with our particular implementation of their VPN software. However, it's certainly possible that through an Internet search, you might find something that would work for you. For example, some people have reported success with the AnthaVPN client.