RESNET
ResNet offers a high-speed Ethernet connection to each resident in the residence halls. To connect, you'll need a computer that supports Ethernet and an RJ45 Ethernet cable.
The University provides secure, encrypted wireless network access in libraries, large residence hall study lounges, campus dining facilities, the athletic facilities, and many other public areas. However, wireless access is not available in students' rooms. For security reasons, and because they interfere with existing BU addresses, personal wireless access points are prohibited in the residences.
During fall move-in, the IT Help Center runs a ResNet Operations Center (ROC), staffed with a small army of technicians. Full-time and student staff provide specialized technical support to students as they return to the residence halls each fall, offering telephone and drop-in support, as well as on-site visits to students’ rooms. Our goal is to get everyone connected to ResNet as quickly as possible.
Your responsibility for securing your Computer in resnet
You are required to install effective anti-virus software in order to connect to the Boston University campus network. Windows-based PCs must also have anti-spyware software.
Failure to keep your computer patched and running current anti-virus (PCs and Macs) and anti-spyware (PCs only) software will result in your computer being infected. You could lose your files (Word documents, photos, MP3s, etc.) and you may have to do a full format and reinstall of your operating system.
THREE STEPS TO FOLLOW: We maintain a special site, dedicated to securing PCs, at www.bu.edu/tech/help/safe. There you can:
- Protect your PC by downloading and installing the latest Microsoft service packs and security patches (PCs)
- Download free, site licensed McAfee anti-virus software (PCs and Macs)
- Download free anti-spyware products (PCs).
Apple Macintosh computer users should also visit the Apple Product Security site for recommendations.
PROTECT YOUR IDENTITY: The same site also provides important recommendations to help you protect your identity.
SUPPORT for resnet
Need help with your computer or your ResNet connection?
SOFTWARE: Information
Technology's IT Help Center
is dedicated to helping all Boston University faculty, students,
and academic staff use Windows and Macintosh computers effectively.
The IT Help Center can answer your questions and help you
resolve problems with
your computer. Our website contains information on all aspects of
personal computing, free
anti-virus and anti-spyware tools,
and free
tutorials. For more information, see the menu selections above
or contact us at ithelp@bu.edu or 617-353-HELP (4357).
HARDWARE: The IT Help Center performs manufacturer-authorized warranty service and out-of-warranty repairs for all major brands. We also offer selected computers and software at special, educational prices. For more information, see the menu selections above or contact us at ithelp@bu.edu or 617-353-HELP (4357).
COMPUTER LABS
- 111 Cummington Street PC Lab -- centrally located on campus, and open mostly 24/7, this lab offers approximately 125 PCs and printing facilities. Check the hours for availability.
- Mugar Memorial Library -- A somewhat smaller lab, with the same resources as the 111 Cummington Street lab, is located on the first floor of the library.
- A comprehensive list of labs, including those maintained by other departments, can be found here.
ResNet Policies, fees, and FAQs
- Ethics: Boston University's Conditions of Use and Policy on Computing Ethics.
- ResNet Fee: For answers to questions about the University's ResNet Fee, please visit Student Accounting Services' ResNet Fee FAQ.
- NetReg: For more information about policies and procedures related to NetReg, please refer to the NetReg FAQ.
WE'RE HIRING!
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