PCSC
Boston University
 

Configuring the apple iphone or ipod touch to read bu E-MAIl

The instructions provided below will also work for the iPod Touch. If you find that your settings don't match what's described below, you may need to update your software - a $9.95 download from Apple. Plug your iPod Touch into your computer and then follow this link: http://www.apple.com/ipodtouch/whatsnew.html

 

READING ACS e-Mail WITH THE IPhone or ipOD TOUCH

(* Do you use Exchange e-mail instead? Jump to the Exchange instructions.)

  1. From the home screen, tap the Settings icon
  2. Scroll down and tap Mail on the Settings screen. Users of the newer iPhone 3G will see this as Mail, Contacts, Calendars.
  3. On the Mail screen, tap Add Account... and then select Other.
  4. Make sure IMAP is selected (if you see it here) and fill in your Name, Address, and a Description of the account (e.g. BU e-mail).
  5. Make sure IMAP is selected (if you see it here) and, under Incoming Mail Server, enter the connection information:
     
    Host Name: acs-imap.bu.edu
    User Name: BU login name
    Password: BU Kerberos password
  6. Under Outgoing Mail Server (SMTP) enter the connection information:
     
    Host Name: acs-smtp.bu.edu
    User Name: BU login name
    Password: BU Kerberos password
  7. Tap the Save button at the top of the screen.
  8. Return to the Mail settings screen, and tap the newly created account to finish the configuration. Scroll to the bottom and tap the Advanced item.
  9. Select your desired options under the Mailbox Behaviors and Deleted Messagessections.
  10. Under Incoming Settings, slide Use SSL to the On position (it will turn from gray to blue) and set the other settings as follows:
     
    Authentication: Password
    Server Port: 993
  11. Under Outgoing Settings, slide Use SSL to the On position and set the other settings as follows:
     
     Authentication: Password
     Server Port: 465
  12. Finally, use the Back buttons or hardware key to return to the homescreen and open the Mail application to test.
     

If you ever need to delete an account

  1. From the home screen, tap the Settings icon
  2. Tap Mail on the Settings screen. Users of the newer iPhone 3G will see this as Mail, Contacts, Calendars.
  3. On the Mail screen, select the account you want to delete, scroll down, and choose to Delete Account.

If you are using an ACS account created before February 19, 2008...

If, after configuring your mail program and connecting to the server, you do not see your known/existing mail folders, or you see a lot of extra files that you didn't expect to see, go back to step 10 and set the IMAP Path Prefix as Mail. This requirement is rare, but could be an issue for some ACS accounts created prior to February 19, 2008.

Need to connect to an Exchange server instead of ACS?

Go to Settings > Mail Settings > Create Exchange Account.

Server: yourexchangeserver.bu.edu (e.g. xmsweb.bu.edu)*
Domain: AD
SSL: Yes

* For other Exchange servers on campus, refer to www.bu.edu/pcsc/email/otherservers/.

Know something about iPhones and BU e-mail that you'd like to see here?

We appreciate your help in bullding these pages. Please contact the IT Help Center if you try these instructions and have more to add!