IT Help Center

Overview	The IT Help Center provides centralized technology support (software, hardware, and account services) to the Boston University community via phone, e-mail, and our walk-in locations.
Available To	Students, Faculty, Researchers, Staff, Departments, Prospective Students, New/Incoming Students, Guests
Benefits	The IT Help Center is a centralized resource with two locations, phone, e-mail and in-person support, and extensive hours designed to meet the technology support needs of the community.
Key Features	Centralized technology support Software support for a variety of Mac and Windows operating systems and applications Manufacturer authorized warranty and non-warranty hardware repair Sales (and Software Assurance fulfillment) of Microsoft and Adobe software to departments and BU individuals Access to educational discounts on recommended computer systems Assistance with your BU login name and Kerberos password
Requirements	Some services require a current BU login name; others require a current BU ID.
Cost	Most services are provided without charge. Prices for hardware repair and some premium services are explained on our pricing page.
Getting Started	Contact us online or mail us at ithelp@bu.edu. Call us at 617-353-HELP (353-4357). Visit the IT Help Center at 533 Comm Ave or the IT Help Center @ Mugar. See our detailed hours and location information.