Get Help

BUTV Repair

Overview Repair service is available to students, faculty, and staff having a problem with BUTV provided by Boston University.
Available To Students, Faculty, Staff, Departments
Benefits Dedicated BUTV repair technicians ensure prompt attention.
Key Features
  • Report problems online.
  • Repairs are done by experienced technicians.
Requirements Before reporting a problem, please check to make sure that you have connected a cable from the cable outlet to the VHF, VHF IN, or CATV connection on your TV, that your TV is set to “CATV” on the set-up menu, and that you have performed an auto program (sometimes called channel setup).
Cost No charge
Getting Started If you are having a problem with the website or would like to report a major outage, please call 617-353-2097 during regular business hours. To report a problem with your individual service, please complete our online repair form.