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Telephone Lines, Equipment, & Carrier Service

Overview The Boston University telephone system accommodates more than 10,000 lines serving the Charles River campus. We provide you with access to those lines, along with a wide range of business telephone services and equipment for University departments.
Available To Students, Faculty, Staff
Benefits Whether you need new desktop phones, headsets, toll-free numbers, additional lines, or changes to your existing service, you don’t have to do the research — we’ve done it for you. We’ll even help you design a whole new telephone system for your department or office.
Key Features
  • Order or change service – request a new telephone line or change features on an existing line.
  • Headsets - keep your hands free for working if you have a high volume of calls or long conference calls.
  • High quality speakerphones - allow you to hold calls in large conference rooms with all participants being heard on both ends.
  • Toll-free numbers - allow your clients to call you with no charges to themselves.
  • Phone model user guides – learn all about your telephone and its functionality.
  • Design a new phone system – take advantage of our extensive expertise in equipment, systems, and client needs.
Requirements Departments must provide a requisition for most services and equipment requests.
Cost Varies depending on equipment and service.  Please call Communication Services at 3-2097 for an estimate.
Getting Started Click the link on the appropriate topic and follow the instructions.  If you still have questions, please feel free to contact us at 617-353-2097 or phone@bu.edu.