Resolved – WordPress websites as well as some web applications are not loading or are very slow to load.

Tuesday, July 1st, 2014

WordPress websites as well as some web applications were not loading or were very slow to load. Full service has been restored….

Resolved: Blackboard, Outlook Web Access, WordPress, and MyPrint have been restored

Tuesday, June 24th, 2014

Incident Discovery Time: 10:50am on 06/24/2014 Time of Resolution: 01:51pm on 06/24/2014 Services Impacted: Blackboard Learn, MyPrint, WordPress Websites Description of Impact Blackboard Learn, WordPress websites, and MyPrint were unavailable. Outlook Web Access (xmail) and Outlook AnyWhere were degraded. Incident Description and Resolution IS&T teams have resolved the incident with vendor assistance from Blackboard. Additional…

Blackboard Learn and WordPress Websites have been restored

Saturday, June 21st, 2014

Blackboard Learn and WordPress Websites have been restored….

RESOLVED: WordPress service was heavily degraded

Wednesday, May 28th, 2014

WordPress website service is heavily degraded affecting a number of Boston University websites….

Resolved – Service Impacting Incident: Some WordPress websites websites are down

Thursday, October 3rd, 2013

WordPress websites were unavailable. Full service has been restored….

Resolved – Service Impacting Incident: BU Networks down

Tuesday, August 27th, 2013

Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems….

Resolved – Service Impacting Incident: BU websites, The Links and some online applications experiencing issues

Wednesday, July 31st, 2013

Issues have been resolved. BU websites, The Links and some online applications were experiencing issues…

WordPress Infrastructure Improvements

Tuesday, May 28th, 2013

On Sunday, June 16, IS&T will complete transition of the BU WordPress Content Management System (CMS) to a new technical infrastructure. More than a year of work and preparation has gone into this project, and BU web publishers will benefit from improved reliability, stability, and scalability of BU WordPress….

Plan to restore replication and resolve WordPress database inconsistencies related to 4/9 incident

Thursday, April 25th, 2013

On Tuesday, April 9th, an incident with WordPress services caused a temporary service interruption and reduced capacity. Service was restored with a secondary, replicated database, but further analysis of this incident has determined activities related to the service outage and restoration process introduced a data inconsistency between the primary and secondary databases. No data has…

Web Team plugins featured in WP Daily

Wednesday, March 20th, 2013

Congratulations to IS&T’s #WordPress team for the newly-released BU Navigation Plugin featured in WP Daily. BU Navigation was one of three plugins released to the Open Source community last week through wordpress.org and also linked below. http://developer.bu.edu/bu-navigation/ http://developer.bu.edu/bu-section-editing/ http://developer.bu.edu/bu-versions/…