Resolved: Issues with Thin Client machines preventing new connections as well as degraded performance

Tuesday, March 10th, 2015

There were issues with the thin clients across campus preventing new connections as well as causing extreme slowness for those that were already logged into them. Full service has been restored….

Resolved: Some people using Outlook are being prompted for credentials

Tuesday, March 10th, 2015

Some clients were being prompted for credentials when accessing email via the Outlook application. Public folders were slow to load or hanging. Full service has been restored….

Resolved: BU web applications, such as Maps, Directory, Calendar, and MyPrint may load very slowly

Thursday, March 5th, 2015

IS&T teams have not yet identified the cause of the incident, but are investigating.

Resolved: BU web applications, such as Maps, Directory, Calendar, and MyPrint may load very slowly

Thursday, March 5th, 2015

IS&T teams have not yet identified the cause of the incident, but are investigating.

Resolved: BU web applications, such as Maps, Directory, Calendar, and MyPrint may load very slowly

Wednesday, March 4th, 2015

IS&T teams have resolved the incident….

Resolved – SharePoint is currently unavailable

Tuesday, March 3rd, 2015

Access has been restored….

Resolved – Exchange public folders are currently offline.

Monday, March 2nd, 2015

Exchange public folders were offline. Full service has been restored….

Resolved: Access to BUworks Central & BU Google Mail affected – workaround available

Friday, February 27th, 2015

IS&T teams have resolved the incident.

Resolved: Pages on the BU Academics site are currently unavailable

Thursday, February 26th, 2015

IS&T teams have resolved the incident.

Resolved: Shared storage offline for a number of BU departments

Friday, February 20th, 2015

File access on shared drives for multiple departments was unavailable. Full service has been restored….