Resolved: Slowness when loading non-bu.edu websites

Tuesday, December 22nd, 2015

IS&T teams have resolved the incident.

Resolved: Issue with the Student Link local address compliance

Monday, December 21st, 2015

Students who saved a local address in order to maintain their compliance status for course registration through the Student Link were not able to drop or add courses even though they had saved a local address and were in compliance. Full service has been restored….

RESOLVED: The OnBase server was restarted to resolve a performance issue

Wednesday, December 16th, 2015

RESOLVED: The OnBase server was restarted to resolve a performance issue…

Resolved: Calls to 3-HELP unavailable from off-campus

Wednesday, December 16th, 2015

IS&T teams have resolved the incident with vendor assistance. All calls from on- and off-campus are now being completed as dialed….

Resolved: BUworks Business Warehouse Portal is currently unavailable

Tuesday, December 8th, 2015

IS&T teams have identified the cause of the incident and are restarting the service.

Resolved: Network File Storage service degraded

Monday, November 23rd, 2015

also known as Shared Drive, Home Drive, or S: Drive…

Resolved: Thin Client labs unavailable

Wednesday, November 18th, 2015

Thin Clients have begun to become available at a number of locations….

Resolved: Wired Network unavailable at multiple locations on campus

Monday, November 16th, 2015

IS&T teams have resolved the incident….

Resolved: Wired network services are currently unavailable at the George Sherman Union

Thursday, October 29th, 2015

Clients may be unable to access network services. …

Resolved: Emergency Maintenance beginning at 2pm at residences in South Campus

Tuesday, October 27th, 2015

Resolved: Incident Discovery Time: 02:00pm on 10/27/2015 Time of Resolution: 02:58pm on 10/27/2015 Services Impacted: Wired Network Description of Impact Wired and Wireless networks for 27-29 Aberdeen, 37-39 Carlton St, 1053 Beacon St., 457 Park Dr., and the Boat House will be unavailable beginning at 2pm today for approximately 2 hours to complete emergency maintenance….