Resolved: Clients are experiencing slow access and mapping of some network storage.

Wednesday, August 16th, 2017

Resolved: Clients are experiencing slow access and mapping of some network storage….

Scheduled Maintainence: Read-Write Service & Non-Replicated Data Archiving Service – Sunday, August 13, 12am – 8am

Thursday, August 10th, 2017

On Sunday, August 13 from 12:01am until 8:00am, the Read-Write Service and Non-Replicated Data Archiving Service will be unavailable Clients should use the read-only service names during this maintenance period. Read-Write Read-Only archive.bu.edu bumc-y.bu.edu ca2001.bu.edu gpnas.bu.edu isinas.bu.edu oit-fp.bu.edu ru-gpnas.bu.edu archive-ro.bu.edu bumc-y-ro.bu.edu gpnas-legacy-ro.bu.edu gpnas.ro.bu.edu isinas-ro.bu.edu isinas-ro.bu.edu ru-gpnas-ro.bu.edu…

Resolved: Clients are unable to sync emails using Apple Mail on their Mac computers.

Thursday, August 3rd, 2017

Clients were unable to sync emails using Apple Mail on their Mac computers….

Resolved: The guest wireless system is not allowing new accounts to be created. Existing guest wireless account renewals are working as expected.

Wednesday, August 2nd, 2017

The guest wireless system was not allowing new accounts to be created. Existing guest wireless account renewals were working as expected. Full service has been restored….

Tips for working remotely during the Comm. Ave Bridge replacement

Thursday, July 27th, 2017

As the Commonwealth Avenue Bridge Reconstruction Project begins, we would like to remind IS&T staff of some of the tools available to assist with working remotely. Skype for Business  Features Instant messaging Web access to Skype for Business meetings for anyone including invited guests – no BU affiliation or BU login/password required Online meetings featuring high-definition (HD) video…

Scheduled Maintainence: IS&T Data Archiving, Read-Only NAS & BU Web File Service – Sunday, July 30, 12am – 8am

Thursday, July 27th, 2017

Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service read-only service will be unavailable on Sunday July 30 from 12:01AM until 08:00AM. Local snapshots on read/write site will be available for file recoveries. Clients should use the following read-write service names during this time: Read-Write Read-Only archive.bu.edu bumc-y.bu.edu ca2001.bu.edu gpnas.bu.edu isinas.bu.edu…

Resolved: Power is down at a few buildings on the Charles River Campus – 273 to 285 Babcock Street as well as 1047 Commonwealth.

Thursday, July 27th, 2017

Power is down at a few buildings on the Charles River Campus – 273 to 285 Babcock Street as well as 1047 Commonwealth….

Resolved: Terrier Marketplace is unavailable.

Thursday, July 13th, 2017

A white page was displayed when accessing the Terrier Marketplace….

Resolved: BioRAFT/Blackboard Connectivity Issues

Tuesday, July 11th, 2017

BioRAFT/Blackboard Connectivity Issues…

Bridge The Gap: Useful IS&T Communication Tools for the Comm Ave Bridge Replacement

Friday, July 7th, 2017

Collaborate and Avoid Traffic With the upcoming Commonwealth Avenue Bridge Replacement, it may be challenging to travel to meetings around campus. Information Services & Technology (IS&T) offers several services to make it easier for the BU community to collaborate. We invite you to learn more about our featured service, Skype for Business, and many others…