Resolved: Some Concur clients experienced error messages, slow performance, or inability to access Concur.

Tuesday, June 20th, 2017

Resolved: Some Concur clients experienced error messages, slow performance, or inability to access Concur.

Resolved: Myprint web portal ( www.bu.edu/mprint ) is unavailable for processing print jobs submitted through the portal.

Monday, June 19th, 2017

Myprint web portal ( www.bu.edu/mprint ) is unavailable for processing print jobs submitted through the portal….

Resolved: Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so.

Thursday, June 15th, 2017

Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so….

Resolved: A number of Blackboard accounts created by the BioRaft system are inaccessible to clients.

Wednesday, June 14th, 2017

A partial fix has been implemented so that any active standard BU account with a student, faculty, guest or staff status (i.e. an email address ending in @bu.edu) can now go from BioRaft to Blackboard Learn. BU Web accounts are still affected….

Resolved: Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Wednesday, June 14th, 2017

Some Concur clients experienced error messages, slow performance, or inability to access Concur….

Resolved: Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Monday, June 12th, 2017

Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Resolved: The Automatic Call Distribution (ACD) system used by a number of groups on campus is currently unavailable

Friday, June 9th, 2017

The Automatic Call Distribution (ACD) system used by a number of groups on campus was unavailable resulting in an inability to receive outside calls. Shortly after phone service was restored and a work-around for the ACD system was communicated. The work-around is no longer needed as direct access to the ACD system has been restored….

Resolved: People are reporting errors when attempting to update any information on a BU Web account.

Sunday, June 4th, 2017

People are reporting errors when attempting to update any information on a BU Web account….

Resolved: Authentication issues are preventing people from being able to access Blackboard Learn

Sunday, June 4th, 2017

Authentication issues are preventing people from being able to access Blackboard Learn…

Resolved: BU TV is currently unavailable

Friday, June 2nd, 2017

BU TV was unavailable. Full service has been restored….