Instructions are now available for running Internet Explorer 10 in compatibility mode, as recommended for use with BUworks.

Review the instructions or learn more about Browser & System Requirements for BUworks.

Network reconfiguration maintenance is scheduled for Thursday June 20th  2 am -  9:00 pm, primarily on South Campus, at the following locations…

We apologize for any inconvenience.

16 Arundel St.
820 Beacon St.
824 Beacon St.
826 Beacon St.
828 Beacon St.
836 Beacon St.
844 Beacon St.
852 Beacon St.
862 Beacon St.
866 Beacon St.
872 Beacon St.
1 Buswell St.
1A Buswell St.
2 Buswell St.
3 Buswell St.
5 Buswell St.
6 Buswell St.
7 Buswell St.
10-18 Buswell St.
22 Buswell St.
24 Buswell St.
29 Buswell St.
31 Buswell St.
33 Buswell St.
34 Buswell St.
35 Buswell St.
37 Buswell St.
38 Buswell St.
39 Buswell St.
40 Buswell St.
41 Buswell St.
42 Buswell St.
43 Buswell St.
44 Buswell St.
45 Buswell St.
47 Buswell St.
48 Buswell St.
50 Buswell St.
55 Buswell St.
141 Carlton St.
708 Comm. Ave.
722 Comm. Ave.
726 Comm. Ave.
728 Comm. Ave.
80 Ivy St.
46 Mountfort St.
98 Mountfort St.
500 Park Dr.
504 Park Dr.
509 Park Dr.
514 Park Dr.
516 Park Dr.
518 Park Dr.
515 Park Dr.
520 Park Dr.
522 Park Dr.

The current issue of Tech Times contains news and helpful tips for all members of the BU community. Faculty and staff will learn about upcoming changes to desktop support in some areas, while graduating students can find out about continued use of their BU e-mail account. Information is also provided for everyone on Qualtrics Research Suite, a survey tool, and NVivo, an application that supports qualitative and mixed methods research.

This issue of Tech Times also includes:

• An introduction to IS&T’s Web & Mobile Applications Team
• Updates on Strategic Planning, Blackboard Learn and the Faculty/Staff Email Project
• Information on protecting your mobile device
• Instructions for requesting a website

These topics and more are now available at www.bu.edu/tech/times/.

Network reconfiguration maintenance is scheduled for Thursday June 13th  2 am -  6:30 am, primarily on South Campus, at the following locations… We apologize for any inconvenience.

820 Beacon St.
824 Beacon St.
826 Beacon St.
828 Beacon St.
836 Beacon St.
844 Beacon St.
852 Beacon St.
862 Beacon St.
866 Beacon St.
872 Beacon St.
2 Buswell St.
3 Buswell St.
6 Buswell St.
7 Buswell St.
24 Buswell St.
31 Buswell St.
33 Buswell St.
37 Buswell St.
38 Buswell St.
40 Buswell St.
42 Buswell St.
43 Buswell St.
44 Buswell St.
48 Buswell St.
50 Buswell St.
55 Buswell St.
141 Carlton St.
708 Comm. Ave.
722 Comm. Ave.
726 Comm. Ave.
728 Comm. Ave.
80 Ivy St.
46 Mountfort St.
98 Mountfort St.
504 Park Dr.
509 Park Dr.
515 Park Dr.
520 Park Dr.

For the duration of the reconfiguration maintenance all network connectivity will be unavailable.
We are sending this inquiry to make sure there are no objections to this work during this period of time.
Please send your replies, authorizations, objections, questions and concerns to me.

On Sunday, June 16, IS&T will complete transition of the BU WordPress Content Management System (CMS) to a new technical infrastructure. More than a year of work and preparation has gone into this project, and BU web publishers will benefit from improved reliability, stability, and scalability of BU WordPress once this rollover is complete.

This transition involves a series of production changes between 6/2/2013 and 6/16/2013.  These changes are not expected to disrupt front-end web services — sites should remain fully browsable throughout. However, content edits, form submissions, and comments will be impacted during the following times while BU WordPress is in maintenance mode:

1. Sunday, June 2, 2013 – 12am to 6am: Content edits, comments, and most form submissions will be temporarily disabled for the duration of this work on all BU WordPress-based websites.
   UPDATE 6/2/13: This stage of the work was completed at 3:40am. WordPress service was returned to normal operations at that time.
2. Sunday, June 16, 2013 – 12am to 6am: Content edits, comments, and most form submissions will be temporarily disabled for the duration of this work on all BU WordPress-based websites.
3. June 2, 2013 through June 16, 2013: Web team developers and designers will observe a code freeze  – new website requests and site launch requests will require additional review, and may be deferred until after 06/17.

If you have any comments, questions, or concerns about this planned maintenance or WordPress in general, please contact the IT Help Center online, via email to ithelp@bu.edu, or by phone at 617-353-HELP (4357).

TechWeb’s navigation has changed but the information is the same! Explore the new menus or Search TechWeb on key words and phrases, just as you did before.

Why the change? The new menus display an update to IS&T’s Service Catalog and are an important step toward an entirely new look and feel for the site. We do expect the new version of the site to be released this fall.

We apologize for any inconvenience this navigation changes causes and your Feedback is welcome.

Here’s information on your continued access to e-mail and the Alumni Online Community.

Information Services & Technology, in cooperation with Sourcing & Procurement, is pleased to announce the Spring 2013 computer bulk buy initiative. When you participate in these bulk purchases and leverage the buying power of the entire University, your department saves on its notebook and desktop purchases from Apple and Lenovo.

Please note: the deadline to place your order for the Spring 2013 bulk purchase is Friday, May 31, 2013.  Read on to find out how to take advantage of this opportunity!

New for Spring 2013

The slim and lightweight ThinkPad X1 Carbon ultrabook is now available through the Terrier Market Place. Utilizing an innovative design, the X1 offers a 14-inch display and fast SSD storage. It comes pre-loaded with the BU software image and includes a four year warranty. Due to longer lead time please submit your orders for this model early.

How to Participate

Place your order for IS&T Recommended Standard Configurations by using our hosted catalog in BUworks.

• View the BU Standard Configurations.
• View the guide on ordering from the Terrier Market Place.
• Please consult with your IT support representative before ordering.

Details and Benefits

The Spring 2013 bulk buy is part of Boston University’s PC and Apple Standards initiative. Standardization lowers the total cost of ownership through reduced support costs and encourages collaboration and efficiency between all BU IT support staff.

Based on your feedback, the models offered were carefully chosen and configured to bring you:

• Cost Savings
• Quality
• Sustainability
• Extended Warranty Support

Please remember that to participate in the Spring 2013 bulk order and take advantage of the special opportunity, your BUworks shopping cart must be fully approved within SAP by Friday, May 31, 2013.  We will offer a Fall 2013 Bulk Buy in the event you are unable to participate at this time.

Note: systems will be shipped by Lenovo as they become available, so the earlier your order is placed, the sooner you will receive your systems.

To learn more: www.bu.edu/sourcing/computers

Thank you for your continued support!

Training webinars are being offered by Turning Technologies (our vendor for clickers/audience response systems) between May 21 and 23. See details in the provided flyer – TurningPoint 5 Training and Pedagogical Webinars.

Just a reminder that you should never respond to email requests for personal information, no matter how legitimate the message looks.

Boston University will never contact you to ask for your password. If you ever see a request for your password, even if the message looks like it came from a BU source or other organization you trust, just delete the email message; it is not legitimate.

Email requests for personal information are “phishing” to see if you will provide it. If you do reply to one of these messages and provide your password, you have given the sender access to sensitive information about yourself and enabled them to use your account for a variety of illicit purposes.

For more detailed information on spoofed messages and phishing schemes, please see www.bu.edu/tech/comm/email/unwanted-email/help/.

For tips on how to tell if a message is phishing, see www.bu.edu/infosec/howtos/how-to-detect-phishing/.