Resolved: Blackboard is returning an error for some clients trying to authenticate.

Tuesday, April 7th, 2020

Some clients were receiving intermittent errors logging on to Blackboard.

Resolved: Zoom Cloud Recordings Delayed

Wednesday, March 18th, 2020

Zoom cloud recordings are now being completed with average processing times. The vendor will continue to monitor their systems during this higher-than-average volume. Boston University will also monitor performance reports….

Resolved: Turnitin was returning an error

Tuesday, January 28th, 2020

Turnitin was returning Error 217 when someone attempted to access it in Blackboard….

Resolved: Kaltura is experiencing a partial outage.

Wednesday, October 2nd, 2019

We have received reports that recordings in Zoom are not uploading to Kaltura automatically when users have specified their ID. Kaltura reports a partial outage….

Resolved: Echo 360 is currently experiencing a service disruption.

Tuesday, August 29th, 2017

Echo 360 was experiencing a service disruption. Full service has been restored….

Resolved: Currently a number of WordPress sites and web applications are reporting degraded service.

Monday, September 26th, 2016

A number of WordPress sites and web applications were experiencing degraded service. Questrom Tools was pushing some clients back to the login screen as well as showing some old content. Full services have been restored….

Faculty – learn more about TurningPoint 5!

Wednesday, September 3rd, 2014

Please join us to learn more about TurningPoint 5, the audience response (clicker) solution currently supported by IS&T…

Classroom Technology training is available for faculty

Tuesday, September 2nd, 2014

Training is available for the video and audio projection/presentation technology installed in the Office of the University Registrar (OUR) classrooms. Learn more!

Resolved: Digication e-portfolios unavailable

Friday, July 18th, 2014

The vendor has resolved the incident.

TurningPoint Cloud release and required ResponseWare account update

Friday, July 18th, 2014

TurningPoint software will be moving to a cloud-based interface. Learn more!