Direct Deposit Reactivated on ESS

Wednesday, February 19th, 2014

Boston University is committed to securing the personal information of our faculty and staff. In light of the recent Phishing events the Direct Deposit banking information on Employee Self Service (ESS) was disabled as a security precaution. A working group was formed and has been working diligently to develop more robust security measures to safeguard…

Resolved: BUWorks Terrier Marketplace was unavailable.

Tuesday, December 10th, 2013

The vendor has resolved the issue and the catalog connection has been restored….

BUworks will be unavailable November 27 at 7 PM through December 1

Thursday, November 21st, 2013

The BUworks (SAP) system will not be available starting at 7:00 pm on Wednesday, November 27, through 6:00 pm on Sunday, December 1…

Resolved – Service Impacting Incident: BU Networks down

Tuesday, August 27th, 2013

Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems….

BUworks: Announcing the new Terrier Marketplace Online Catalog

Friday, June 28th, 2013

Shoppers can search for products from multiple suppliers through one simple consumer-like interface…

Resolved: BUworks unavailable

Tuesday, June 25th, 2013

Incident Discovery Time: 12:12pm on 06/25/2013 Time of Resolution: 12:44pm on 06/25/2013 Services Impacted: BUworks (SAP) Description of Impact Clients were unable to log in to BUworks. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The proxy server was affected by the Weblogin incident and was restarted. If you continue to…

BUworks: Instructions now available for running Internet Explorer 10 in compatibility mode

Wednesday, June 19th, 2013

Instructions are now available for running Internet Explorer 10 in compatibility mode, as recommended for use with BUworks…

Resolved – Service Impacting Incident: BUWorks Central web portal is down

Tuesday, June 18th, 2013

Access to BUWorks Central through the web portal was down. Full service has been restored….

Resolved – Service Impacting Incident: BUworks service is currently down

Thursday, April 11th, 2013

Incident Discovery Time: 04:15pm on 04/11/2013 Time of Resolution: 04:39pm on 04/11/2013 Services Impacted: BUworks (SAP) Description of Impact BU Works was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 04:15pm on 04/11/2013 Services Impacted:…

BUworks will be unavailable Sunday, 4/14, from 8:00am to 12:00pm

Monday, April 8th, 2013

BUworks will have a monthly outage this Sunday, 4/14, from 8:00am to 12:00pm for system maintenance. We apologize for any inconvenience.