Resolved: Duo Mobile authentication application is offline preventing new access to BUworks

Monday, February 1st, 2016

The Duo Mobile authentication application was not loading, preventing new access to BUworks. Already enrolled clients were not experiencing the issue. Full service has been restored….

Resolved: BUworks Central Portal is unavailable or loading very slowly

Friday, January 29th, 2016

IS&T teams have resolved the incident.

MyBUworks System Maintenance

Wednesday, January 27th, 2016

Please note:  MyBUworks will be unavailable for one hour on Thursday, 1/28/15, from 5 am to 6 am for system maintenance.

Resolved: BUworks Business Warehouse is currently offline. All other aspects are functional.

Wednesday, January 27th, 2016

Data from yesterday and today has now refreshed and is available again…

BUworks System Maintenance

Monday, December 7th, 2015

SAP Support packs, required to provide accurate W-2’s and 1099’s in January, will be applied to Production BUworks SAP systems starting at 6 PM on Friday December 11, 2015, and will conclude by 1 PM on Sunday December 13, 2015.  During this time, the BUworks Portal, SAP Quest functions, SAP GUI and Business Warehouse reporting, will not be…

Firefox & Previous Salary Statements

Thursday, November 12th, 2015

Update 12/13/2015:  The problem with Firefox being unable to display any but your most recent salary statement has been resolved with our most recent SAP software update.  Both Firefox ESR 38 and IE 11 Compatibility Mode will now display back salary statements as well as your current statement.

BUworks Browser Recommendations

Thursday, November 12th, 2015

For best results, we now support Firefox version 45 ESR or IE 11 in Compatibility Mode (requires Windows 7 or higher). To download Firefox 45 ESR, use this link. Be sure to choose the correct download for your system. To set Compatibility Mode for IE 10 or 11 use this link to see the Adobe document which…

Upload/Download Problem with Firefox ESR 38.4

Thursday, November 12th, 2015

The latest security patch delivered by Firefox (ESR 38.4) has caused problems with Oracle’s Java applets which SAP relies on for several upload and download processes in the web gui. Both Oracle and Mozilla are working to correct this issue. If you have not downloaded this patch level in Firefox yet, please do not do…

Resolved: BUworks is currently offline

Wednesday, September 23rd, 2015

BUworks services were offline due to extended hardware failures that began at 6:35 pm on Wednesday, September 23rd. Full services has been restored….

Resolved: BUworks Central Portal may be unavailable or degraded

Friday, July 31st, 2015

IS&T teams have resolved the incident.