Planned BUworks Outage – August 9

Wednesday, August 5th, 2020

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage on Sunday, August 9, 2020 from 8 a.m. through 4 p.m. This outage is necessary to apply software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and…

Guided BUying is now live on Monday, August 3rd!

Monday, August 3rd, 2020

Dear Boston University community, Sourcing and Procurement and BUworks are excited to announce that Guided BUying is now live! Guided BUying is a cloud-based procure-to-pay system allowing Requisitioners to easily find the goods and services they need from registered and contracted suppliers. The approval process is streamlined for Requisitioners and Approvers to have visibility into…

Resolved – BUworks SRM shopping carts permanently disabled on Friday, July 24 at 5pm

Tuesday, July 21st, 2020

BUworks and Sourcing & Procurement will be transitioning from SRM to Guided BUying on August 3, 2020.  In preparation for this go-live, all shopping carts in SRM will be permanently disabled on Friday, July 24, 2020, at 5:00 pm.  Please place all shopping carts prior to July 24, 2020, with enough time for all required approvals to occur before 5:00 pm,…

Resolved: BU Terrier Marketplace is currently unavailable

Thursday, July 2nd, 2020

The BU Terrier Marketplace was temporarily unavailable. Full service has been restored….

Completed: Planned BUworks Outage – June 14

Friday, June 12th, 2020

Today’s BUworks maintenance has been completed. Full access has been restored. If you are unable to access BUworks or any components within it, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).  Previous Updates Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage…

Resolved: Concur Travel and Expense are Unavailable

Monday, March 2nd, 2020

Resolved: Concur was unavailable/degraded across a few of its components….

Resolved: BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.

Thursday, February 27th, 2020

BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.

Resolved: BUWorks was unavailable

Saturday, February 22nd, 2020

BU works was temporarily unavailable, returning a 503 error to clients….

Resolved: W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/6/2020.

Friday, December 20th, 2019

W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/5/2020….

Resolved: Planned BUworks Outage – December 6th – 8th

Sunday, December 8th, 2019

Please be advised that BUworks services will have a scheduled outage beginning at 6 p.m. on Friday, December 6, 2019 through 12:30 p.m. Sunday, December 8, 2019. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates…