Thursday, April 11th, 2013
Incident Discovery Time: 04:15pm on 04/11/2013
Time of Resolution: 04:39pm on 04/11/2013
Services Impacted: BUworks (SAP)
Description of Impact
BU Works was unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 04:15pm on 04/11/2013
Services Impacted: BUworks (SAP)
Description of Impact
BU Works is currently unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 05:15pm
Posted in BUworks, Incidents
Monday, April 8th, 2013
BUworks will have a monthly outage this Sunday, 4/14, from 8:00am to 12:00pm for system maintenance. We apologize for any inconvenience.
Posted in BUworks, General News
Friday, January 11th, 2013
Currently clients that run payroll reports can not see data.
IS&T teams are aware of this issue and it is expected that this issue will be resolved on Monday 1/14/2013.
Posted in BUworks, Incidents
Friday, December 14th, 2012
Incident Discovery Time: 03:33pm on 12/14/2012
Time of Resolution: 07:14am on 12/15/2012
Services Impacted: BUworks (SAP)
Description of Impact
Access to retirement benefit enrollments in BU Works ESS tab was unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
New security certificates were generated and both retirement benefit vendors worked with IS&T teams to restore service.
If you continue to have issues, please contact the IT Help Center.
Previous Update
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Posted in BUworks, Incidents
