Resolved: Blackboard Learn integration server affecting site creations and enrollments

Monday, February 22nd, 2016

The Blackboard Learn integration server was experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus. Full service has been restored….

Resolved: Blackboard Learn access is intermittent

Monday, February 8th, 2016

Blackboard Learn access was intermittent. Some clients were seeing an error message (shibsp::ListenerException) when attempting to log in. Full service has been restored….

Resolved: Blackboard Learn – new course sites may not be populated with students

Wednesday, January 6th, 2016

The scheduled roster refresh issue has been resolved….

Resolved: Blackboard Learn – degraded or unavailable

Thursday, September 10th, 2015

IS&T teams have resolved the incident with vendor assistance.

Resolved: Blackboard Learn is very slow to load or unavailable

Thursday, September 10th, 2015

Blackboard Learn is very slow to load and coming up as unavailable for some clients. Also, “Module information is temporarily unavailable” is coming up for some clients who are able to access the system. Full service has been restored….

Resolved: Blackboard Learn may be unavailable

Thursday, January 29th, 2015

The vendor has resolved the incident.

Resolved – Blackboard Learn maintenance window extended past the 4:00 pm ETA.

Monday, July 7th, 2014

Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window today. Full service has been restored….

Resolved: Some WebLogin-authenticated services are currently unavailable

Wednesday, July 2nd, 2014

If you are already authenticated, you can continue to access those services….

Resolved: Blackboard, Outlook Web Access, WordPress, and MyPrint have been restored

Tuesday, June 24th, 2014

Incident Discovery Time: 10:50am on 06/24/2014 Time of Resolution: 01:51pm on 06/24/2014 Services Impacted: Blackboard Learn, MyPrint, WordPress Websites Description of Impact Blackboard Learn, WordPress websites, and MyPrint were unavailable. Outlook Web Access (xmail) and Outlook AnyWhere were degraded. Incident Description and Resolution IS&T teams have resolved the incident with vendor assistance from Blackboard. Additional…

Blackboard Learn and WordPress Websites have been restored

Saturday, June 21st, 2014

Blackboard Learn and WordPress Websites have been restored….