The Blackboard Learn integration server was experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus. Full service has been restored….
Blackboard Learn access was intermittent. Some clients were seeing an error message (shibsp::ListenerException) when attempting to log in. Full service has been restored….
The scheduled roster refresh issue has been resolved….
IS&T teams have resolved the incident with vendor assistance.
Blackboard Learn is very slow to load and coming up as unavailable for some clients. Also, “Module information is temporarily unavailable” is coming up for some clients who are able to access the system. Full service has been restored….
The vendor has resolved the incident.
Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window today. Full service has been restored….
If you are already authenticated, you can continue to access those services….
Incident Discovery Time: 10:50am on 06/24/2014 Time of Resolution: 01:51pm on 06/24/2014 Services Impacted: Blackboard Learn, MyPrint, WordPress Websites Description of Impact Blackboard Learn, WordPress websites, and MyPrint were unavailable. Outlook Web Access (xmail) and Outlook AnyWhere were degraded. Incident Description and Resolution IS&T teams have resolved the incident with vendor assistance from Blackboard. Additional…
Blackboard Learn and WordPress Websites have been restored….