Resolved: Blackboard Learn may be unavailable

Thursday, January 29th, 2015

The vendor has resolved the incident.

Resolved – Blackboard Learn maintenance window extended past the 4:00 pm ETA.

Monday, July 7th, 2014

Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window today. Full service has been restored….

Resolved: Some WebLogin-authenticated services are currently unavailable

Wednesday, July 2nd, 2014

If you are already authenticated, you can continue to access those services….

Resolved: Blackboard, Outlook Web Access, WordPress, and MyPrint have been restored

Tuesday, June 24th, 2014

Incident Discovery Time: 10:50am on 06/24/2014 Time of Resolution: 01:51pm on 06/24/2014 Services Impacted: Blackboard Learn, MyPrint, WordPress Websites Description of Impact Blackboard Learn, WordPress websites, and MyPrint were unavailable. Outlook Web Access (xmail) and Outlook AnyWhere were degraded. Incident Description and Resolution IS&T teams have resolved the incident with vendor assistance from Blackboard. Additional…

Blackboard Learn and WordPress Websites have been restored

Saturday, June 21st, 2014

Blackboard Learn and WordPress Websites have been restored….

Resolved: Clients with web accounts unable to log in to Blackboard Learn and Share Link

Tuesday, June 17th, 2014

Web account and Web account query services have been restored. This outage impacted clients logging in to Blackboard, and Sharelink as well as CADER….

Resolved – Blackboard Learn is currently experiencing issues with assignment uploads and downloads

Thursday, June 5th, 2014

Some students were having issues uploading their assignments and some faculty were having issues accessing assignments through the grade center. Full service has been restored….

Resolved: Blackboard Learn – Pages not loading or only partially loading

Thursday, May 15th, 2014

Incident Discovery Time: 09:40pm on 05/15/2014 Time of Resolution: 10:45pm on 05/15/2014 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn was intermittently not loading or only partially loading pages. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be two app nodes that…

Resolved: On-going Blackboard issues

Monday, March 31st, 2014

Blackboard Learn services were restarted following the corrective action on the Windows servers on which Blackboard Learn is hosted. This restart has resolved the root cause of the issues we’ve been experiencing recently. We sincerely apologize for the inconvenience this has caused and encourage you to get in touch with the IT Help Center online,…

CEIT’s Blackboard Boot Camp and Teaching Tech Talks

Wednesday, March 26th, 2014

Learn more and register! www.bu.edu/ceit/events/blackboard-boot-camp-2/ and www.bu.edu/ceit/events/teaching-talks/…