Applications and Enterprise Services

In support of the IS&T mission, the Applications and Enterprise Services group’s primary responsibility is to implement and support the University’s administrative and academic enterprise systems.

Applications Development – Responsible for development, enhancement and support of Research and Auxiliaries applications as well as web, mobile, and document management applications. Supported applications are spread across a variety of functional areas, central offices and schools and colleges.

Applications Services – Provides development, enhancement, and sustainment of Student System administrative and related self-service applications and reporting. These services are delivered to students, central business offices, schools and colleges, departments, faculty, and interested constituents through The Links (Studentlink, Faculty Link, Faculty Staff Link, Applicant Link, Business Link, ShareLink etc) and Galaxy.

BUworks – Provides services and support for Boston University’s Implementation of SAP (called BUworks).  This system manages Human Resources, Budget, Finance (including payroll), Sourcing and Procurement, and Post Awards Finance Operations (PAFO) for Grant Management.

DAR Applications – Provides development, enhancement, and support for a portfolio of applications that enables Development and Alumni Relations (DAR) to coordinate, manage, and report on their fundraising activities, as well as facilitate successful interactions with the BU alumni community.

Quality Assurance – Responsible for ensuring the functional and data quality of the enterprise applications, both as they are being developed and upgraded or modified.

Reporting – Provides the infrastructure and consulting assistance required for delivery and analysis of information that enables central offices and departments across the University to improve the quality of planning and business decisions.

Solution Architecture (SA) – Defines solution architecture for specific projects based on business requirements and in line with the IS&T Enterprise Architecture vision, strategy, standards and guidelines. It focuses on opportunities to create increasingly reusable designs and shared services across processes and applications. SA provides reusable logical assets in the form of the design patterns, integration rules, and security standards.

Systems Engineering – Responsible for the build, configuration and deployment of systems in the infrastructure which includes both on-premises and public cloud hosting environments.