Resolved: Degree Advice: Some potentially out-of-date data
Thursday, October 18th, 2018
Incident Discovery Time: 09:09am on 10/15/2018
Time of Resolution: 01:00am on 10/17/2018
Services Impacted: Degree Advice
Description of Impact
Some background jobs used to populate Degree Advice were timing out causing some data to potentially be out-of-date. Service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident by restarting the server.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 09:09am on 10/15/2018 Services Impacted: Degree Advice
Description of Impact
Some background jobs used to populate Degree Advice are timing out causing some data to potentially be out-of-date.
Current Status
IS&T teams have identified the cause of the incident and are working to resolve it.
Next Update: This post will be updated when the incident has been resolved.