RESOLVED: Network Issues at Multiple Locations

Incident Discovery Time: 05:30pm on 10/09/2018 Time of Resolution: 06:25pm on 10/09/2018 Services Impacted: Wired Network, Wireless Network

Description of Impact

Clients were experiencing wireless and wired network issues at the following locations:

8 & 15 St. Mary’s Street
24 Cummington Street
590 Commonwealth Avenue

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a switch at 24 Cummington Street which was flooding a router with traffic. If you continue to have issues, please contact the IT Help Center.