Resolved: Concur Travel & Expense is offline. Some clients are able to log in, but no tabs are available.
Tuesday, August 22nd, 2017
Incident Discovery Time: 10:17am on 08/22/2017
Time of Resolution: 03:20pm on 08/22/2017
Services Impacted: Other – see description
Time of Resolution: 03:20pm on 08/22/2017
Services Impacted: Other – see description
Description of Impact
Concur Travel & Expense was offline. Some clients were able to log in, but no tabs were available. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:17am on 08/22/2017 Services Impacted: Other – see descriptionDescription of Impact
Concur Travel & Expense is offline. Some clients are able to log in, but no tabs are available.
Current Status
All services are recovering and processing levels are returning to normal.
Next Update: 04:00pm
Previous Update
Incident Discovery Time: 10:17am on 08/22/2017 Services Impacted: Other – see descriptionDescription of Impact
Concur Travel & Expense is offline. Some clients are able to log in, but no tabs are available.Current Status
IS&T teams continue to work with the vendor to resolve this incident.
Next Update: This post will be updated when the issue has been resolved.