Resolved: Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so.

Incident Discovery Time: 10:00am on 06/15/2017 Time of Resolution: 06:30pm on 06/15/2017 Services Impacted:

Description of Impact

Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, were unable to do so.

Incident Description and Resolution

The issue has been resolved.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00am on 06/15/2017 Services Impacted: Other – see description

Description of Impact

Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so.

Current Status

IS&T is actively working on this with the vendor to investigate the issue for resolution.

Additional Information

Please refer to http://www.bu.edu/tech/news for future updates. No further e-mail messages will be sent until resolution or incident escalates. Next Update: 12:00pm