Resolved: Service Impacting Incident – Multiple Services

Service Impacting Incident – Multiple Services…

OnBase unavailable from 7/29 at 5:30 p.m. until 8/1 at 9:00 a.m.

Update: The OnBase upgrade was successfully completed. OnBase is being upgraded from version 15 to version 16 over the weekend of July 29th through 31st.  IMPACT:  Documents and data already stored in OnBase will not be impacted.  The production OnBase system will not be available to add or retrieve documents during the upgrade process. Please see the important dates below.  Web Client URL links will not change.  Your desktop…

Resolved: The Axis TV / Visix server is currently inaccessible.

The Axis TV / Visix server was inaccessible. The only content displayed on the various screens was existing content. New content couldn’t be added and current content couldn’t be changed. Full service has been restored….

OnBase will be unavailable from 7/22 at 5:30 p.m. until 7/25 at 8:00 a.m.

IS&T is in the process of conducting a routine upgrade of the OnBase software from version 15 to version 16.  This message is to remind you of the OnBase outage scheduled for this weekend.  Friday, July 22nd, 5:30 pm – Sunday July 24th: OnBase unavailable while the database is upgraded. Monday  July 25th, 8:00 am –…

Resolved: Some clients are unable to download reports from BUworks

Please read this article for a workaround to the issue. …

RESOLVED: SafeConnect for the Guest Wireless network is slow and can be unresponsive

Incident Discovery Time: 07:00pm on 07/10/2016 Time of Resolution: 09:00am on 07/11/2016 Services Impacted: Wireless Network Description of Impact SafeConnect for the Guest Wireless network was slow and unresponsive. Incident Description and Resolution IS&T teams and the vendor have resolved the incident. Additional Information The cause of this incident was determined to be a communication…

Resolved: Concur Travel & Expense Reporting – Service Degraded

The vendor reported performance issues with Concur Travel and Expense with their imaging system. Images are either slow loading or failing to load….

RESOLVED: Some BU Web sites were inaccessible.

RESOLVED: Some BU Web sites were inaccessible….

2016 July Patch List

See below for security related patches released Between 07/01/16 and 07/31/16 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Adobe Adobe Flash Player 22.0.0.210 for Windows APSB16-25 Adobe Flash Player 18.0.0.366 ESR for Windows APSB16-25 Adobe Flash Player 22.0.0.209 for Windows APSB16-25 Adobe…