Resolved : Mainframe needs to be rebooted

Incident Discovery Time: 08:15am on 06/21/2015 Time of Resolution: 10:10am on 06/21/2015 Services Impacted: GALAXY, Mainframe Applications

Description of Impact

Mainframe needs to be rebooted.

Incident Description and Resolution

IS&T teams have resolved the incident. All applications and services have been restored.

Additional Information

The cause of the incident was determined to be a failed software restart. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:15am on 06/21/2015 Services Impacted: GALAXY, Mainframe Applications

Description of Impact

Mainframe needs to be rebooted.

Current Status

The mainframe has been rebooted and all applications and services should be available now or shortly. Next Update: 10:30am

Previous Update

Incident Discovery Time: 08:15am on 06/21/2015 Services Impacted: GALAXY, Mainframe Applications

Description of Impact

Mainframe needs to be rebooted.

Current Status

The mainframe has been rebooted and service should be restored shortly. Next Update: 10:00am

Previous Update

Incident Discovery Time: 08:15am on 06/21/2015 Services Impacted: GALAXY, Mainframe Applications

Description of Impact

The mainframe will need to be rebooted at 8:45am this morning and services utilizing it will be unavailable until approximately 9:30am.

Current Status

IS&T teams are on route to perform immediate maintenance. Next Update: 09:30am