Resolved: Exchange Public Folders – unavailable

Incident Discovery Time: 08:40am on 01/15/2015
Time of Resolution: 09:01am on 01/15/2015
Services Impacted: E-mail – Exchange

Description of Impact

Exchange Public Folders were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident. Clients may need to restart Outlook to regain access to their Public Folders.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:40am on 01/15/2015

Services Impacted: Exchange Public Folders

Description of Impact

Exchange Public Folders are unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Exchange email and calendaring are unaffected.

Next Update: 09:52am