Resolved – Access to Digication is intermittent

Incident Discovery Time: 10:05am on 09/12/2014
Time of Resolution: 10:50am on 09/12/2014
Services Impacted: Other – see description

Description of Impact

Access to Digication was intermittent.

Incident Description and Resolution

IS&T teams, in conjunction with the vendor have resolved the incident.

Additional Information

The cause of this incident was determined to be a proxy server that was down and has been restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:05am on 09/12/2014

Services Impacted: Other – see description

Description of Impact

Access to Digication is intermittent.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: This post will be updated when the issue has been resolved.