Incident Discovery Time: 09:10am on 07/03/2014
Time of Resolution: 09:54am on 07/03/2014
Services Impacted: E-mail – Exchange

Description of Impact

Some clients were unable to access Exchange Public Folders or were prompted to re-authenticate.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a Public Folder server that needed to be restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:10am on 07/03/2014

Services Impacted: Exchange Public Folders

Description of Impact

Some clients are unable to access Exchange Public Folders or are being prompted to re-authenticate before accessing them.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:39am