Resolved – Service Impacting Incident: Mainframe needs to be restarted affecting a number of services

Incident Discovery Time: 09:56am on 08/08/2013
Time of Resolution: 10:40am on 08/08/2013
Services Impacted: Mainframe Applications

Description of Impact

An issue with the mainframe required a restart. Various services were temporarily affected, including Kuali Coeus OBase, Business Intelligence, Degree Advice, HOD and INSPIR (used by BUMC).

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:56am on 08/08/2013

Services Impacted: Mainframe Applications

Description of Impact

An issue with the mainframe requires a restart. Various services will be temporarily affected, including Kuali Coeus OBase, Business Intelligence, Degree Advice, HOD and INSPIR (used by BUMC).

Current Status

IS&T teams have identified the cause of the incident and are in the process of restarting the system.

Next Update: 10:56am