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Resolved: Blackboard is unavailable

Incident Discovery Time: 11:10am on 05/07/2013
Time of Resolution: 12:19pm on 05/07/2013
Services Impacted: Blackboard Learn

Description of Impact

Blackboard was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Diagnostic data was captured and provided to the vendor.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:10am on 05/07/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard is currently unavailable.

Current Status

IS&T is working with Blackboard support to restore service.

Next Update: 01:10pm

Previous Update

Incident Discovery Time: 11:10am on 05/07/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:11pm