Resolved: Blackboard Learn service degraded

Incident Discovery Time: 07:45pm on 01/23/2013
Incident Resolution Time: 8:52pm on 01/23/2013

Services Impacted: Blackboard Learn

Description of Impact
Clients may see blank pages when attempting to access course sites on Blackboard Learn.

Current Status
IS&T teams have identified the cause of the incident, and are actively resolving the issue.

Additional Information
Blackboard 8 is unaffected.