Thursday, November 15th, 2012
Incident Discovery Time: 01:30pm on 11/15/2012
Services Impacted: CCMIS
Description of Impact
Resolved: CCMIS Group Status and Reporting are currently unavailable. ACD phone functionality is not impacted.
IS&T teams worked with our vendor and have resolved this issue.
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next update will be when this incident is resolved.