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Resolved: Some departmental printers may be unavailable

Incident Discovery Time: 12:00pm on 10/17/2012
Time of Resolution: 07:30pm on 10/17/2012
Services Impacted: Printing

Description of Impact

Departmental printers that utilize the UPrint server were intermittently unavailable or produced garbled text.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you are still experiencing this issue, you may need to have your print drivers re-installed; please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:00pm on 10/17/2012

Services Impacted: Printing

Description of Impact

Departmental printers that utilize the UPrint server may be intermittently unavailable or may produce garbled text.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

This post will be updated once service has been restored.