Resolved: Service Impacting Incident: Service Now degraded service

Incident Discovery Time: 03:00pm on 05/23/2012
Time of Resolution: 04:20pm on 05/23/2012
Services Impacted: ServiceNow

Description of Impact

The Service Now ticketing system had temporarily experienced slowness.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:00pm on 05/23/2012

Services Impacted: ServiceNow

Description of Impact

Service Now ticketing system experiencing slowness

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

This post will be updated when the incident is resolved.