Resolved: Service Impacting Incident: Blackboard Learn – intermittent
Tuesday, May 1st, 2012
Incident Discovery Time: 10:10am on 05/01/2012
Time of Resolution: 02:02pm on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn was intermittent and then temporarily down. Access has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:10am on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn is currently intermittent.
Current Status
IS&T teams have identified the cause of the incident and are actively working toward resolution.
Additional Information
Blackboard 8 and Blackboard Vista are unaffected.
Next Update: 2:10pm
Previous Update
Incident Discovery Time: 10:10am on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn is currently unavailable.
Current Status
IS&T teams have identified the cause of the incident and are actively working toward resolution.
Additional Information
Blackboard 8 and Blackboard Vista are unaffected.
Next Update: 1:10pm
Previous Update
Incident Discovery Time: 10:10am on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn is currently unavailable.
Current Status
IS&T teams have identified the cause of the incident and are actively working toward resolution.
Additional Information
Blackboard 8 and Blackboard Vista are unaffected.
Next Update: 12:10pm
Previous Update
Incident Discovery Time: 10:10am on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn is currently intermittent.
Current Status
IS&T teams have identified the cause of the incident and are actively working toward resolution.
Additional Information
Blackboard 8 and Blackboard Vista are unaffected.
Next Update: 12:10pm
Previous Update
Incident Discovery Time: 10:10am on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn is currently intermittent.
Current Status
IS&T teams have identified the cause of the incident and are actively working toward resolution.
Additional Information
Blackboard 8 and Blackboard Vista are unaffected.
Next Update: 11:10am