Resolved: Service Impacting Incident: Blackboard Learn – intermittent

Incident Discovery Time: 10:10am on 05/01/2012
Time of Resolution: 02:02pm on 05/01/2012
Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn was intermittent and then temporarily down. Access has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:10am on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn is currently intermittent.

Current Status

IS&T teams have identified the cause of the incident and are actively working toward resolution.

Additional Information

Blackboard 8 and Blackboard Vista are unaffected.

Next Update: 2:10pm

Previous Update

Incident Discovery Time: 10:10am on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn is currently unavailable.

Current Status

IS&T teams have identified the cause of the incident and are actively working toward resolution.

Additional Information

Blackboard 8 and Blackboard Vista are unaffected.

Next Update: 1:10pm

Previous Update

Incident Discovery Time: 10:10am on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn is currently unavailable.

Current Status

IS&T teams have identified the cause of the incident and are actively working toward resolution.

Additional Information

Blackboard 8 and Blackboard Vista are unaffected.

Next Update: 12:10pm

Previous Update

Incident Discovery Time: 10:10am on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn is currently intermittent.

Current Status

IS&T teams have identified the cause of the incident and are actively working toward resolution.

Additional Information

Blackboard 8 and Blackboard Vista are unaffected.

Next Update: 12:10pm

Previous Update

Incident Discovery Time: 10:10am on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

Access to Blackboard Learn is currently intermittent.

Current Status

IS&T teams have identified the cause of the incident and are actively working toward resolution.

Additional Information

Blackboard 8 and Blackboard Vista are unaffected.

Next Update: 11:10am