Incident Discovery Time: 09:43am on 11/20/2011
Time of Resolution: 10:48am on 11/20/2011

Services Impacted: Email – Exchange, Web-based access to Exchange email – Xmail

Description of Impact

Exchange email was unavailable to some clients via Outlook Web Access, desktop software clients, or smartphones.

Incident Description and Resolution

IS&T teams have resolved the incident.

Previous Update

Incident Discovery Time: 09:43am on 11/20/2011

Services Impacted: Email – Exchange, Web-based access to Exchange email – Xmail

Description of Impact

Exchange email may be unavailable to some clients via Outlook Web Access, desktop software clients, or smartphones.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:30am