Blackboard 8 unavailable 5/8 12:01am-2:30am
Friday, May 6th, 2011
Blackboard 8 [http://blackboard.bu.edu] will be unavailable on Sunday, 5/8, from 12:01am-2:30am, for system enhancement maintenance.
Resolved – Service-degrading Incident – BUworks training materials on Blackboard
Thursday, May 5th, 2011
Clients accessing BUworks training materials on Blackboard may experience slow performance. IS&T teams are working to alleviate this issue. Further updates will be posted here as they become available. UPDATE at 12:00pm on 5/5/2011 – IS&T teams have taken measures to alleviate the issue. Please contact the IT Help Center if you continue to experience…
Resolved – Service-impacting Incident – Power outages on Charles River Campus
Wednesday, May 4th, 2011
UPDATE: 08:05pm – we have received confirmation that the signet.bu.edu and engc.bu.edu services have been restored. Incident Discovery Time: 04:45pm on 05/04/2011 Time of Resolution: 08:00pm on 05/04/2011 Services Impacted: Other – see description Description of Impact Due to intermittent power outages on Charles River Campus, some IS&T services were briefly unavailable. Incident Description and…
Resolved – Service-impacting Incident – Blackboard Vista
Wednesday, May 4th, 2011
Incident Discovery Time: 10:25 am on 05/04/2011 Incident Resolution Time: 11:08 am on 05/04/2011 Description of Impact Blackboard Vista was taken down today at 10:25 am for immediate maintenance. Service was fully restored at 11:08 am. Current Status IS&T teams have resolved the incident. *** Previous Update *** Incident Discovery Time: 10:25 am on 05/04/2011…
Resolved – Service-impacting Incident – Blackboard Vista
Tuesday, May 3rd, 2011
Incident Discovery Time: 09:20pm on 05/03/2011 Incident Resolution Time: 10:00pm on 05/03/2011 Services Impacted: Blackboard Vista Description of Impact Blackboard Vista was intermittently unavailable Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. *** Previous Updates *** Incident Discovery Time: 09:20pm on 05/03/2011 Services Impacted: Blackboard Vista Description…
Resolved – Service-Impacting Incident – Blackboard Vista
Tuesday, May 3rd, 2011
Incident Discovery Time: 4:05pm on 05/03/2011 Time of Resolution: 4:30pm on 05/03/2011 Services Impacted: Blackboard Vista Description of Impact Blackboard Vista service was currently unavailable. Current Status The issue has been resolved and service is available again. IS&T teams have not yet identified the cause of the incident, but are investigating. *** Previous Update ***…
Resolved – Service-impacting Incident – Blackboard 8
Tuesday, May 3rd, 2011
Incident Discovery Time: 05:50am on 05/03/2011 Time of Resolution: 07:05am on 05/03/2011 Services Impacted: Blackboard 8 Description of Impact Blackboard 8 was unavailable past the expected change window due to maintenance for service enhancement. Incident Description and Resolution IS&T teams have completed maintenance, resolved the incident, and restored service. *** previous update *** Incident Discovery…
Resolved – Service-impacting Incident – library.bu.edu is unavailable
Monday, May 2nd, 2011
Incident Discovery Time: 03:55pm on 05/02/2011 Time of Resolution: 04:10pm on 05/02/2011 Services Impacted: Other – see description Description of Impact library.bu.edu was currently unavailable. Clients were unable to search the library catalog. Incident Description and Resolution The incident has been resolved. *** previous update *** Incident Discovery Time: 03:55pm on 05/02/2011 Services Impacted: Other…
Blackboard 8 unavailable 5/3 4:00 a.m. – 6:30 a.m.
Monday, May 2nd, 2011
Due to server maintenance for service enhancements, Blackboard 8 will be unavailable from 4:00 a.m. – 6:30 a.m. on Tuesday, May 3rd.
You can use MyPrint from your own computer
Monday, May 2nd, 2011
The MyPrint service is popular at this time of year, so we want to make sure you are aware that your print jobs can be queued and released to any MyPrint location, directly from your own computer. You don’t have to be in the BU Common @ Mugar in order to print…