Management

Note: All tuition rates listed on the Summer Term 2018 website are pending approval.

Colleges: Metropolitan College | Questrom School of Business

Courses in: Metropolitan College | Metropolitan College | Questrom School of Business-Undergraduate | Questrom School of Business-MBA

Metropolitan College

Introduction to Management

MET MG 301

Management of an enterprise from the perspective of the chief executive officer. Covers the functions of organizing for successful management. Survey of theories and techniques. Examination of case studies. 4 cr.

Top

Business Communication

MET MG 310

Organization and techniques for effective verbal and written communication in the business environment. Emphasis on developing communication skills through practical written and oral assignments. 4 cr.

Top

Entrepreneurial Management: Starting, Innovating, and Managing Small-, Medium-, and Large-Sized Ventures

MET MG 410

Covers the four key elements of successful entrepreneurial management: choosing a business, organizing, financing, and marketing. Includes preparing a business plan, becoming an entrepreneur, raising venture capital, selling, negotiating, and building an effective organization. Topics given special consideration are the practice of innovation, the art of leadership, and how to relate talents to succeeding in innovative venture and technology management. 4 cr.

Top

Project Management

MET MG 415

Examination of project management concepts, including organizational forms, planning and control techniques, and the role of the project manager. Develops the skills vital to effective management of multidisciplinary tasks through lectures, case studies, and business simulations. 4 cr.

Top

International Marketing

MET MG 431

Organization of the marketing function in international business. How government policies and practices affect marketing. Comparative marketing strategies for doing business abroad. Examination of case studies. 4 cr.

Top

Advertising

MET MG 435

The structure and operating procedures of advertising agencies and corporate advertising departments in relation to marketing. Active student participation in learning how advertising strategies and concepts are developed and executed. Includes readings, development of advertising strategies, screenings, and analysis of contemporary advertising. 4 cr.

Top

Electronic Commerce, Systems, and Web Design

MET MG 448

First course in a two course sequence. Combines (1) the practical aspect of web design through the use of application software such as Dreamweaver to construct a commercial website with (2) a general overview of the marketing, supporting services, systems, security, and business strategy issues facing commercial enterprises. 4 cr.

Top

Negotiations and Organizational Conflict Resolution

MET MG 515

Prereq: advanced standing or consent of instructor. A communications skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr.

Top

International Business Management

MET MG 520

Environmental, economic, political, and social constraints on doing business abroad. Examines the effects of overseas business investments on domestic and foreign economics; foreign market analysis and operational strategy of a firm; and development potential of international operations. 4 cr.

Top

Business Strategy

MET MG 530

Policy problems of business organizations. Integrates the areas of marketing, finance, accounting, economics, and personnel into a managerial concept of business decision making. 4 cr.

Top

The Innovation Process: Developing New Products and Services

MET MG 541

Addresses the specifics of new product and service development and factors such as market research and partnering that add value and bring innovation to commercial reality. 4 cr.

Top

Business Communication for International Students

MET AD 501

Techniques for effective written and verbal communications. This course is a special offering for students whose first language is not English. This is a prerequisite course: credits can not be used toward the MSAS degree. 4 cr.

Top

Business Analytics Foundations

MET AD 571

Prereq: (MET AD 100 Pre-Analytics Laboratory). Presents fundamental knowledge and skills for applying business analytics to managerial decision making in corporate environments. Topics include descriptive analytics (techniques for categorizing, characterizing, consolidation, and classifying data for conversion into useful information for the purposes of understanding and analyzing business performance); predictive analytics (techniques for detection of hidden patterns in large quantities of data to segment and group data into coherent sets in order to predict behavior and trends); and prescriptive analytics (techniques for identification of best alternatives for maximizing or minimizing business objectives). Students learn how to use data effectively to drive rapid, precise, and profitable analytics-based decisions. The framework of using interlinked data-inputs, analytics models, and decision-support tools are applied within a proprietary business analytics shell and demonstrated with examples from different functional areas of the enterprise. 4 cr.

Top

Enterprise Risk Management

MET AD 610

Examines the management issues involved with assessing the security and risk environments in both the private and public sectors in order to assure continuous system-wide operations. The course studies the elements of risk assessment and operational continuity using the project management framework of planning, organizing, and control. Students are exposed to the role of the firm in crisis response and management as well as the terms, systems, and interactions necessary to assure continuous operations. Topics include the role and need for comprehensive assurance strategy and planning; the security aspects of the firm; an overview of the system-wide structure (as well as the organizations within that structure) designed to plan for and respond to local or national crisis; the social and emotional impact on the workforce as well as its effect on productivity; and the organizational infrastructure relating to national, regional, and international compliance. 4 cr.

Top

Enterprise Risk Analytics

MET AD 616

Prereq: (MET AD 571). Offers an overview of the key current and emerging enterprise risk analytical approaches used by corporations and governmental institutions. Focus is on understanding and implementing the enterprise risk management framework on how to leverage the opportunities around a firm to increase firm value. The major risk categories of enterprise risk management such as financial risk, strategic risk, and operational risk are discussed and risk analytics approaches for each of these risks are covered. Students learn how to use interlinked data-inputs, analytics models, business statistics, optimization techniques, simulation, and decision-support tools. An integrated enterprise risk analytics approach is demonstrated with examples from different functional areas of the enterprise. 4 cr.

Top

Project Management

MET AD 642

Examines concepts and applied techniques for cost-effective management of both long-term development programs and smaller short-term projects. Special focus on planning, controlling, and coordinating efforts of multiple individuals and/or working groups. 4 cr.

Top

Project Communications Management

MET AD 643

Prereq: (MET AD 642). To succeed in project management, you must be a strong leader and an effective communicator. This course examines the current philosophies of leadership as applied to project management and identifies various styles of communication and conflict resolution. Through case studies and various exercises, students develop enhanced leadership, communication, conflict management, and negotiation skills. 4 cr.

Top

Project Risk and Cost Management

MET AD 644

Prereq: (MET AD 642). Introduces the art and science of project risk as well as continuity management and cost management. Managing the risk of a project as it relates to a three-part systematic process of identifying, analyzing, and responding is examined through actual case studies. Students learn how to manage the components of a project to assure it can be completed through both general and severe business disruptions on local, national, and international levels. Students learn the process of cost management, early cost estimation, detailed cost estimation, and cost control using the earned value method. Students study in depth the issues of project procurement management and the different types of contracts for various scope scenarios. 4 cr.

Top

Program Management

MET AD 646

Prereq: (MET AD 642). Programs and projects deliver benefits to organizations by enhancing current capabilities or developing new capabilities for the organization to use. This course provides a detailed understanding of program management and presents concepts that promote efficient and effective communication and coordination among various groups. Students understand PMI? program management processes and use tools that automate and enforce processes for managing scope changes, risk, quality, issues, schedules, resources, releases, and costs. Students learn how to design a program and manage program costs, risk, and communication within the context of Project Portfolios. This course is targeted to senior executives, portfolio managers, program managers and their team members, members of a PMO, customers/stakeholders, educators, and consultants. The course introduces processes and knowledge areas from three new PMI standards: Program Management standard, OPM3, and Portfolio Management. 4 cr.

Top

Ecommerce

MET AD 648

Provides a detailed examination of how businesses can successfully use Internet and Web technology. Students are introduced to the concepts and issues of electronic commerce. Topics include comparison of e-commerce procedures, payment mechanisms, applications in different industry sectors, security, the challenges of starting and maintaining an electronic business site, as well as a comparison with traditional business practices. 4 cr.

Top

Marketing Analytics

MET AD 654

Prereq: (MET AD 571). Become familiar with the foundations of modern marketing analytics and develop your ability to select, apply, and interpret readily available data on customer purchase behavior, new customer acquisition, current customer retention, and marketing mix optimization. This course explores approaches and techniques to support the managerial decision-making process and skills in using state-of-the-art statistical and analytics tools. Students have an opportunity to gain basic understanding of how transaction and descriptive data are used to construct customer segmentation schemas, build and calibrate predictive models, and quantify the incremental impact of specific marketing actions. 4 cr.

Top

International Business, Economics & Cultures

MET AD 655

Considers macroeconomic factors of relevance to the firm: aggregate economic activity, cyclical movements, and fiscal and monetary policies. Reviews the problems of decision-making related to demand, production, costs, market structure, and price. Provides an analysis of the interplay between governments, economic systems, labor, and multinational corporations (MNCs). Topics include the basis for the existence, organization, and growth of MNCs; a comparison of major economic and government systems; and the impact on the firm's business transactions and trade due to taxation, regulation, legal environment, and labor influences. Investigates the relationship between the interaction of national culture and development. Topics range from developing nations' rain forest and species management to pollution generated by developed nations. Culture, policy, and development are also discussed in relation to the impact of the business interactions (agriculture, fishing, technology transfer, etc.) among developing and developed nations. 4 cr.

Top

Innovation, Global Competitiveness, and National Economic Development

MET AD 667

Examines various approaches to developing high-tech innovation-based economies as a route to self-sufficiency and growth. Factors studied include both structural reforms in the political, legal, and economic areas, and government-sponsored initiatives in higher education, basic research, private venture capital, grants to support new product development by promising ventures, and the creation of science and technology parks and incubators. Students independently research, write, and present studies of the strategies of various countries. Augmented by case studies, readings, and guest speakers on strategies being employed in such countries as Taiwan, Thailand, and Brazil. 4 cr.

Top

Quantitative and Qualitative Decision-Making

MET AD 715

Explores decision making and policy formulation in organizations. Includes goal setting and the planning process, rational models of decision making, evaluation of alternatives, prediction of outcomes, cost-benefit analysis, decision trees, uncertainty and risk assessment, and procedures for evaluation of outcomes. 4 cr.

Top

Negotiations and Organizational Conflict Resolution

MET AD 725

Communication skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflicts and their resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr.

Top

Leadership in Management

MET AD 733

A comprehensive overview of leadership skills and abilities through an examination of traditional and contemporary models of leadership. Students examine personal attitudes and perceptions as they relate to their leadership abilities and explore such areas as team building, motivation, and reward. Includes a weekend at Nature's Classroom at Sargent Center in New Hampshire from June 2-4. The program fee includes room and board for this weekend of experiential learning. 4 cr.

Top

The Innovation Process: Developing New Products and Services

MET AD 741

Studies the global challenge of innovation and the impact of marketing and management issues on the development of new products and services and their introduction. Concepts for creating added value are applied to a range of innovations, radical and incremental, technological and procedural, and in different settings such as start-up companies and large corporations. 4 cr.

Top

Business Law and Regulation in a Global Environment

MET AD 746

Examines legal issues that affect high-technology firms. Topics include copyright, reverse engineering, trade secrets, patents, international legal differences, the Uniform Commercial Code, and product liability. Cases drawn from high-tech industries are used to emphasize current and future developments. 4 cr.

Top

International Business Simulation

MET AD 773

Through the use of an international business simulation, students develop the ability to manage in the shifting international environment by integrating finance, strategy, and marketing skills to expand their company globally. By selling, exporting, or manufacturing in up to fourteen countries the simulation is intended to provide the student with a "real life" approach to international expansion, environmental stability, inflation and currency issues, financial operations, as well as international sales and manufacturing issues. The objective of the course is to offer an overview of the factors affecting global business operations in a stimulating learning environment that is enjoyable and challenging. Intensive course. 4 cr.

Top

Strategic Advantage

MET AD 855

Strategy concerns the long-term direction, scope, and performance of an organization within its specific context. Strategic planning and implementation require actions, performance goals, and resource applications to be aligned with the efforts of other functions and departments, and with the major strategic orientation of the firm. Develops critical understandings and insights about strategy and strategic management at the business unit level to ensure that competitive advantage is developed and sustained. 4 cr.

Top

Marketing Strategies

MET AD 857

Strategic and operational marketing issues arising in the firm's operations. Topics include market screening, decisions, entry strategies, product/service development, as well as designing the marketing plan and its implementation. 4 cr.

Top

Introduction to Management

MET MG 301

Management of an enterprise from the perspective of the chief executive officer. Covers the functions of organizing for successful management. Survey of theories and techniques. Examination of case studies. 4 cr.

Top

Business Communication

MET MG 310

Organization and techniques for effective verbal and written communication in the business environment. Emphasis on developing communication skills through practical written and oral assignments. 4 cr.

Top

Entrepreneurial Management: Starting, Innovating, and Managing Small-, Medium-, and Large-Sized Ventures

MET MG 410

Covers the four key elements of successful entrepreneurial management: choosing a business, organizing, financing, and marketing. Includes preparing a business plan, becoming an entrepreneur, raising venture capital, selling, negotiating, and building an effective organization. Topics given special consideration are the practice of innovation, the art of leadership, and how to relate talents to succeeding in innovative venture and technology management. 4 cr.

Top

Project Management

MET MG 415

Examination of project management concepts, including organizational forms, planning and control techniques, and the role of the project manager. Develops the skills vital to effective management of multidisciplinary tasks through lectures, case studies, and business simulations. 4 cr.

Top

International Marketing

MET MG 431

Organization of the marketing function in international business. How government policies and practices affect marketing. Comparative marketing strategies for doing business abroad. Examination of case studies. 4 cr.

Top

Advertising

MET MG 435

The structure and operating procedures of advertising agencies and corporate advertising departments in relation to marketing. Active student participation in learning how advertising strategies and concepts are developed and executed. Includes readings, development of advertising strategies, screenings, and analysis of contemporary advertising. 4 cr.

Top

Electronic Commerce, Systems, and Web Design

MET MG 448

First course in a two course sequence. Combines (1) the practical aspect of web design through the use of application software such as Dreamweaver to construct a commercial website with (2) a general overview of the marketing, supporting services, systems, security, and business strategy issues facing commercial enterprises. 4 cr.

Top

Negotiations and Organizational Conflict Resolution

MET MG 515

Prereq: advanced standing or consent of instructor. A communications skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr.

Top

International Business Management

MET MG 520

Environmental, economic, political, and social constraints on doing business abroad. Examines the effects of overseas business investments on domestic and foreign economics; foreign market analysis and operational strategy of a firm; and development potential of international operations. 4 cr.

Top

Business Strategy

MET MG 530

Policy problems of business organizations. Integrates the areas of marketing, finance, accounting, economics, and personnel into a managerial concept of business decision making. 4 cr.

Top

The Innovation Process: Developing New Products and Services

MET MG 541

Addresses the specifics of new product and service development and factors such as market research and partnering that add value and bring innovation to commercial reality. 4 cr.

Top

Business Communication for International Students

MET AD 501

Techniques for effective written and verbal communications. This course is a special offering for students whose first language is not English. This is a prerequisite course: credits can not be used toward the MSAS degree. 4 cr.

Top

Business Analytics Foundations

MET AD 571

Prereq: (MET AD 100 Pre-Analytics Laboratory). Presents fundamental knowledge and skills for applying business analytics to managerial decision making in corporate environments. Topics include descriptive analytics (techniques for categorizing, characterizing, consolidation, and classifying data for conversion into useful information for the purposes of understanding and analyzing business performance); predictive analytics (techniques for detection of hidden patterns in large quantities of data to segment and group data into coherent sets in order to predict behavior and trends); and prescriptive analytics (techniques for identification of best alternatives for maximizing or minimizing business objectives). Students learn how to use data effectively to drive rapid, precise, and profitable analytics-based decisions. The framework of using interlinked data-inputs, analytics models, and decision-support tools are applied within a proprietary business analytics shell and demonstrated with examples from different functional areas of the enterprise. 4 cr.

Top

Enterprise Risk Management

MET AD 610

Examines the management issues involved with assessing the security and risk environments in both the private and public sectors in order to assure continuous system-wide operations. The course studies the elements of risk assessment and operational continuity using the project management framework of planning, organizing, and control. Students are exposed to the role of the firm in crisis response and management as well as the terms, systems, and interactions necessary to assure continuous operations. Topics include the role and need for comprehensive assurance strategy and planning; the security aspects of the firm; an overview of the system-wide structure (as well as the organizations within that structure) designed to plan for and respond to local or national crisis; the social and emotional impact on the workforce as well as its effect on productivity; and the organizational infrastructure relating to national, regional, and international compliance. 4 cr.

Top

Enterprise Risk Analytics

MET AD 616

Prereq: (MET AD 571). Offers an overview of the key current and emerging enterprise risk analytical approaches used by corporations and governmental institutions. Focus is on understanding and implementing the enterprise risk management framework on how to leverage the opportunities around a firm to increase firm value. The major risk categories of enterprise risk management such as financial risk, strategic risk, and operational risk are discussed and risk analytics approaches for each of these risks are covered. Students learn how to use interlinked data-inputs, analytics models, business statistics, optimization techniques, simulation, and decision-support tools. An integrated enterprise risk analytics approach is demonstrated with examples from different functional areas of the enterprise. 4 cr.

Top

Project Management

MET AD 642

Examines concepts and applied techniques for cost-effective management of both long-term development programs and smaller short-term projects. Special focus on planning, controlling, and coordinating efforts of multiple individuals and/or working groups. 4 cr.

Top

Project Communications Management

MET AD 643

Prereq: (MET AD 642). To succeed in project management, you must be a strong leader and an effective communicator. This course examines the current philosophies of leadership as applied to project management and identifies various styles of communication and conflict resolution. Through case studies and various exercises, students develop enhanced leadership, communication, conflict management, and negotiation skills. 4 cr.

Top

Project Risk and Cost Management

MET AD 644

Prereq: (MET AD 642). Introduces the art and science of project risk as well as continuity management and cost management. Managing the risk of a project as it relates to a three-part systematic process of identifying, analyzing, and responding is examined through actual case studies. Students learn how to manage the components of a project to assure it can be completed through both general and severe business disruptions on local, national, and international levels. Students learn the process of cost management, early cost estimation, detailed cost estimation, and cost control using the earned value method. Students study in depth the issues of project procurement management and the different types of contracts for various scope scenarios. 4 cr.

Top

Program Management

MET AD 646

Prereq: (MET AD 642). Programs and projects deliver benefits to organizations by enhancing current capabilities or developing new capabilities for the organization to use. This course provides a detailed understanding of program management and presents concepts that promote efficient and effective communication and coordination among various groups. Students understand PMI? program management processes and use tools that automate and enforce processes for managing scope changes, risk, quality, issues, schedules, resources, releases, and costs. Students learn how to design a program and manage program costs, risk, and communication within the context of Project Portfolios. This course is targeted to senior executives, portfolio managers, program managers and their team members, members of a PMO, customers/stakeholders, educators, and consultants. The course introduces processes and knowledge areas from three new PMI standards: Program Management standard, OPM3, and Portfolio Management. 4 cr.

Top

Ecommerce

MET AD 648

Provides a detailed examination of how businesses can successfully use Internet and Web technology. Students are introduced to the concepts and issues of electronic commerce. Topics include comparison of e-commerce procedures, payment mechanisms, applications in different industry sectors, security, the challenges of starting and maintaining an electronic business site, as well as a comparison with traditional business practices. 4 cr.

Top

Marketing Analytics

MET AD 654

Prereq: (MET AD 571). Become familiar with the foundations of modern marketing analytics and develop your ability to select, apply, and interpret readily available data on customer purchase behavior, new customer acquisition, current customer retention, and marketing mix optimization. This course explores approaches and techniques to support the managerial decision-making process and skills in using state-of-the-art statistical and analytics tools. Students have an opportunity to gain basic understanding of how transaction and descriptive data are used to construct customer segmentation schemas, build and calibrate predictive models, and quantify the incremental impact of specific marketing actions. 4 cr.

Top

International Business, Economics & Cultures

MET AD 655

Considers macroeconomic factors of relevance to the firm: aggregate economic activity, cyclical movements, and fiscal and monetary policies. Reviews the problems of decision-making related to demand, production, costs, market structure, and price. Provides an analysis of the interplay between governments, economic systems, labor, and multinational corporations (MNCs). Topics include the basis for the existence, organization, and growth of MNCs; a comparison of major economic and government systems; and the impact on the firm's business transactions and trade due to taxation, regulation, legal environment, and labor influences. Investigates the relationship between the interaction of national culture and development. Topics range from developing nations' rain forest and species management to pollution generated by developed nations. Culture, policy, and development are also discussed in relation to the impact of the business interactions (agriculture, fishing, technology transfer, etc.) among developing and developed nations. 4 cr.

Top

Innovation, Global Competitiveness, and National Economic Development

MET AD 667

Examines various approaches to developing high-tech innovation-based economies as a route to self-sufficiency and growth. Factors studied include both structural reforms in the political, legal, and economic areas, and government-sponsored initiatives in higher education, basic research, private venture capital, grants to support new product development by promising ventures, and the creation of science and technology parks and incubators. Students independently research, write, and present studies of the strategies of various countries. Augmented by case studies, readings, and guest speakers on strategies being employed in such countries as Taiwan, Thailand, and Brazil. 4 cr.

Top

Quantitative and Qualitative Decision-Making

MET AD 715

Explores decision making and policy formulation in organizations. Includes goal setting and the planning process, rational models of decision making, evaluation of alternatives, prediction of outcomes, cost-benefit analysis, decision trees, uncertainty and risk assessment, and procedures for evaluation of outcomes. 4 cr.

Top

Negotiations and Organizational Conflict Resolution

MET AD 725

Communication skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflicts and their resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr.

Top

Leadership in Management

MET AD 733

A comprehensive overview of leadership skills and abilities through an examination of traditional and contemporary models of leadership. Students examine personal attitudes and perceptions as they relate to their leadership abilities and explore such areas as team building, motivation, and reward. Includes a weekend at Nature's Classroom at Sargent Center in New Hampshire from June 2-4. The program fee includes room and board for this weekend of experiential learning. 4 cr.

Top

The Innovation Process: Developing New Products and Services

MET AD 741

Studies the global challenge of innovation and the impact of marketing and management issues on the development of new products and services and their introduction. Concepts for creating added value are applied to a range of innovations, radical and incremental, technological and procedural, and in different settings such as start-up companies and large corporations. 4 cr.

Top

Business Law and Regulation in a Global Environment

MET AD 746

Examines legal issues that affect high-technology firms. Topics include copyright, reverse engineering, trade secrets, patents, international legal differences, the Uniform Commercial Code, and product liability. Cases drawn from high-tech industries are used to emphasize current and future developments. 4 cr.

Top

International Business Simulation

MET AD 773

Through the use of an international business simulation, students develop the ability to manage in the shifting international environment by integrating finance, strategy, and marketing skills to expand their company globally. By selling, exporting, or manufacturing in up to fourteen countries the simulation is intended to provide the student with a "real life" approach to international expansion, environmental stability, inflation and currency issues, financial operations, as well as international sales and manufacturing issues. The objective of the course is to offer an overview of the factors affecting global business operations in a stimulating learning environment that is enjoyable and challenging. Intensive course. 4 cr.

Top

Strategic Advantage

MET AD 855

Strategy concerns the long-term direction, scope, and performance of an organization within its specific context. Strategic planning and implementation require actions, performance goals, and resource applications to be aligned with the efforts of other functions and departments, and with the major strategic orientation of the firm. Develops critical understandings and insights about strategy and strategic management at the business unit level to ensure that competitive advantage is developed and sustained. 4 cr.

Top

Marketing Strategies

MET AD 857

Strategic and operational marketing issues arising in the firm's operations. Topics include market screening, decisions, entry strategies, product/service development, as well as designing the marketing plan and its implementation. 4 cr.

Top

Questrom School of Business

Questrom School of Business-Undergraduate

Explore Your Career and Build Your Toolkit

QST ES 215

Prereq: sophomore standing. For Questrom students only, and CGS students intending to continue to Questrom. Combines the content of ES 110 and ES 210. The course is designed to equip students with the knowledge, tools, and skills needed to explore career opportunities and build their career management capabilities. This course focuses on career exploration within the broader context and scope of business careers. Students explore personal values, interests, and skills as the foundation for career management. They learn skills for exploring traditional and emerging industries, organizations, and occupations that align with their business and career aspirations. Students learn and apply basic career search tools and techniques, craft a strong resume and cover letter, develop a search strategy, practice interviewing and informational conversations, and begin to network with Questrom students and alumni. 2 cr.

Top

Management Communication

QST ES 275

Prereqs: (CAS WR 100, QST FE 101, and QST SM 131). Persuasive written and oral communications are essential skills that are required for success in every business discipline. In this course, students learn how to communicate clearly and persuasively. Course objectives include learning how to inspire action through compelling, high-impact communications by taking a point of view and supporting it with logic and evidence, generating insights with meaningful conclusions and recommendations, and understanding and applying the principles of logical reasoning to organize information and lead an audience to action. Students learn to write simply and clearly in a variety of formats. They also master presentation delivery by connecting authentically to the audience, harnessing the power of storytelling, and using body language to positively reinforce the message. Finally, students enhance professional skills that are integral to business success. 3 cr.

Top

International Business Environment

QST IM 345

Prereq: (CAS EC 101 and CAS EC 102). Required for International Management concentrators. Explores business across borders and the economic dynamics between countries/regions, including an overview of the international monetary system, international trade and foreign direct investment. Discusses the strategies of international business including market entry strategies and the specific issues of international marketing and production along with ethical, cultural, political, and demographic issues for international managers. In particular, the course looks at the emerging economies - Brazil, Russia, India and China. We explore the implications of trade-promoting and trade- inhibiting institutions and practices such as the IMF, WTO, NAFTA, and the European Union. 4 cr.

Top

Introduction to Information Systems

QST IS 223

Prereq: QST FE101. Prereq: (QST FE 101). Sophomore standing. Provides students with an understanding of the important role that information and information technology play in supporting the effective operation and management of business. Elaborates on the themes of "place to space" and the implications for business of the digital enterprise. Focuses on learning IS concepts in the context of application to real business problems. 4 cr.

Top

Innovating with Information Technology

QST IS 479

Prereq: QST IS223. Prereq: (QST IS 223 or QST IS 323). Junior standing. Surveys the organizational implementation, uses, and impacts of advanced information technology including decision support systems, management support systems, and expert systems. Includes a group project to design and develop a decision support system. 4 cr.

Top

Introduction to Law

QST LA 245

Prereq: (QST SM 131) or sophomore standing. Sophomore requirement. Provides a broad overview of the American judicial system and fundamental legal issues. Examines dispute resolution, torts, contracts, criminal law, business organizations, employment law, intellectual property, and international law. The goal is to understand not only the basic rules of law but also the underlying social policies and ethical dilemmas. 4 cr.

Top

Real Estate Law

QST LA 360

Prereq: QST LA245. Prereq: (QST LA 245). Real estate can generate spectacular wealth and contribute to unprecedented financial losses. Real estate is an essential component of every business that requires a physical location to operate. Real estate is where we sleep, where we attend school, where we work, where we play, where we go when we are sick - it quite literally is beneath everything we do. Every real estate transaction begins and ends with legal principles. Mastering the basics of property law puts one in a superior position. Knowledge of real estate law is imperative for those who plan to invest in or manage property on a larger scale. This course provides an overview of real estate law for tenants, present and future property owners, developers, investors, and public policy advocates. Students examine the nature of real property and property ownership, residential and commercial real estate transactions, and selected issues of real estate development. 4 cr.

Top

The Dynamics of Leading Organizations

QST OB 221

Prereq: (QST SM 121/122 or QST SM 299) or (QST SM 131 and QST FE 101). Sophomore standing. An experiential learning-based course that studies what people think, feel, and do in organizational settings, focusing on individual, interpersonal, group, and organizational processes. The primary objective is to help students understand and manage organizational dynamics as effectively as possible. This is done through analysis of readings; reflecting on hands-on, real-time experiences in organizations and in teamwork; practice opportunities in class sessions, creative applications, and team exercises; and papers written by students and teams. The readings, discussions, and lectures provide students with abstract knowledge about organizational behavior processes and structures; the session-long "OB Team" experiences, working together as an intact team to address real-world problems, provide skill-building opportunities to help manage one's own and others' behavior in teams and organizations in the future. Major topics include personality, motivation, team dynamics, leadership, and organizational change. 4 cr.

Top

Probabilistic and Statistical Decision Making for Management

QST QM 221

Prereq: (QST SM 121/122 or QST SM 131 or QST SM 299) and (CAS MA 121 or CAS MA 123, previous or concurrent). Exposes students to the fundamentals of probability, decision analysis, and statistics, and their application to business. Topics include probability, decision analysis, distributions, sampling, estimation, hypothesis testing, and chi-square. Students may not receive credit for both QST SM 221 and CAS EC 305. 4 cr.

Top

Modeling Business Decisions and Market Outcomes

QST QM 222

Prereq: (QM 221 (formerly SM 221)) and (CAS EC 101). Sophomore standing. Examines the use of economic and statistical tools for making business decisions. Topics include optimization (including linear programming), multiple regression, demand modeling, cost modeling, industry analysis (including models of perfect competition, monopoly, and oligopoly), and game theory. Emphasizes modeling with spreadsheets. 4 cr.

Top

Strategy, Innovation, and Global Competition

QST SI 422

Prereq: (QST FE 323, QST MK 323, QST OM 323). Provides students with a powerful set of tools which prepares them to analyze, formulate, and implement business firm strategy with the aim of attaining sustainable competitive advantage. Adopts the perspective of the general manager, challenging student knowledge in each functional area in the effort to create integrative strategies that serve the needs of shareholders, as well as other stakeholders inside and outside the company. The course includes conceptual readings, which elucidate the fundamental concepts and frameworks of strategic management, as well as case analyses, which enable students to apply their knowledge to real-world situations and managerial decisions. The course culminates with a final project, which requires student teams to perform a complete strategic analysis on a public company, considering its industry environment and dynamics, its strategic positioning and internal resources, and proposing a course of action for the firm to respond to its strategic challenges. 4 cr.

Top

Introduction to Management

QST SM 101

A broad introduction to the nature and activities of business enterprises within the United States' economic and political framework. Course content introduces economic systems, essential elements of business organization, production, human resource management, marketing, finance, and risk management. Key objectives of the course are development of business vocabulary and a fundamental understanding of how businesses make money. This course is intended for non-business majors. It may not be taken by Questrom students for credit nor can it be used by Boston University students toward the Business Administration minor. Non-Questrom students may register for this course directly via the Student Link. 4 cr.

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Business, Society, and Ethics

QST SM 131

Required of all Questrom freshmen. Explores the ethical problems facing global management. Through identification and discussion of the substantive disciplines relevant to business, students uncover a complicated analysis necessary to make appropriate decisions and highlight their interdependencies. Stresses written and oral communication skills and logical reasoning as an ingredient for sound analysis and rational business planning. This course emphasizes teamwork because at the heart of modern management is the need to collaborate with others and to organize, motivate, and monitor teams of diverse people to accomplish shared goals. 4 cr.

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Questrom School of Business-MBA

Executive Presentation

QST ES 700

A presenter's delivery skills impact the audience's image of the presenter and the clarity of the message being communicated. A combination of lecture, discussion, and hands-on practice and simulation, this course is designed to help you exercise leadership through verbal communication. 1 cr.

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Executive Written Communication

QST ES 701

This course is a combination of lecture, discussion, and hands-on practice. It's designed to help you exercise leadership through writing and understand how strategies of written communication are an essential aspect of effective management, working relationships in the network era, and overall business strategy. 1 cr.

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IT Strategies for a Networked Economy

QST IS 711

Grad Prereq: OB712/713/715, AC710/711/712, QM711/716/717. This case-based course demonstrates the role that information technology plays in shaping business strategy and business models. It provides an overview of the key technologies that are important in today's business environment and introduces organization and management concepts relating to the information technology function. The course also illustrates the relationships between organizational performance and the ability to leverage knowledge assets. 3 cr.

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Integrated Core Simulation

QST MG 760

Grad Prereq: AC712, FE717, IS716, MK713, OB715, OM710, PL714, and QM711. Following the second semester of core this integrative experience will challenge students to solve business problems through an interactive simulation. Working within teams, students will leverage their core course content to develop solutions to interdisciplinary problems. This course may require preparatory workshops during the week of May 8. Registered students will be notified of these sessions via email by the Graduate Center by April 1. Reserved for students in the MBA Concentrated Core program. 2 cr.

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Global Strategic Human Resources Management

QST OB 838

Grad Prereq: OB712/713/715. This course is designed for the HR professional as well as those non-HR professionals who want to understand how best to utilize human capital to drive business performance. Largely through analyzing a diverse set of case studies and vigorous classroom discussion, the course will cover the numerous benefits and challenges corporations face when managing global human capital. Specific topics include attraction, development, motivation, and retention of talent as well as the many complex issues leaders face when trying to manage a global workforce. 3 cr.

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Negotiations

QST OB 853

Grad Prereq: OB712/713/715. This course uses the theory and research on effective negotiating strategies to build students' understanding of, and skills for, managing differences and negotiation situations. The course considers, among other topics, the issues of negotiating across functions, between levels, across national and cultural differences, over race and gender differences, and between organizations. Students examine: 1) problems of influence and self-defense in highly competitive "hardball" negotiations; and 2) the art of using differences for creative problem-solving and "mutual gain" outcomes. The emphasis is on developing practical skills for effective negotiations that can be applied to concrete situations. Students should be prepared to learn from their own experiences and practice in this course. 3 cr.

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Creating Value Through Operations and Technology

QST OM 726

Grad Prereq: OB712/713/715, AC710/711/712, QM711/716/717 (Recommended: MK713/723/724, FE717/721/722). Grad Prereq: OB712/713, AC710/711, QM716/717 (recommended: MK723/234, FE721/722). This MBA core course is case-oriented and focuses on topics of use to managers in any environment: process analysis, process improvement, supply chain management, and strategic operations decision-making. The course emphasizes the importance of effectiveness and efficiency and evaluates the potential trade-offs between them. 3 cr.

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Managing and Improving Quality: Lean Six Sigma Green Belt Certification

QST OM 840

Grad Prereq: OM710/725/726, QM711/716/717. Lean and Six Sigma are powerful improvement methodologies that promote process improvement, cost reduction and significant enhancement of bottom-line profitability. The purpose of this course is to thoroughly examine the concept of quality, to define it in terms that are useful for managers, to survey the ideas of major quality thinkers and theorists, to develop proficiency in the use of quality tools, and to consider the challenges of quality program implementation in real business situations. Throughout the course we will investigate similarities and differences between quality management in manufacturing and service contexts. The course has three major objectives. The first goal is to define quality and explore important philosophies and useful frameworks for managers or consultants. The second goal is to focus on the Lean and Six Sigma tools available for the pursuit of lasting quality improvements. The third is to bring the experiences of Lean Six Sigma practice into the classroom. We'll benefit from the expertise and experience of Lean and Six Sigma professionals who will help us to understand the challenges of Lean and Six Sigma implementations and analyze the lessons they have learned from projects they have undertaken. 3 cr.

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Project Management

QST OM 855

Grad Prereq: OM710/725/726. Projects are increasingly the way that work gets done in companies of all types and sizes. In this course, you will learn the strategic dimensions of project management, including critical aspects of project selection, definition, planning, execution, and monitoring. Concepts and approaches for dealing with complexity, uncertainty, vague mandates, temporary staff, partners, stakeholders, dynamic risk, and time-critical deadlines are emphasized. Cases and readings cover a wide range of industry and organizational contexts. This course requires that students apply these topics and considerations to a real project of their choice either by analysis of publicly available information or direct field study. Many MBAs are tested on the job through tough assignments in project settings. Your performance there is highly visible. Doing especially well can accelerate your subsequent career opportunities. 3 cr.

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Introduction to Business Law

QST PL 700

This course surveys contemporary issues in selected areas of law and ethics. We introduce pivotal areas of law, so that students begin to anticipate legal problems, analyze how to avoid them, and realize how legal principles can be employed to add value in their chosen fields. The subjects are torts, contracts, employment law, securities regulation and corporate governance. We expect that this overview of a few disciplines will encourage students to explore other legal topics relevant to their business interests. We also offer an analytic structure that enables students to identify ethical issues in business, analyze options, and make choices consistent with their own values. 2 cr.

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Emerging Issues in Business and Law

QST PL 861

Introduces graduate business students to fundamentals of legal analysis by focusing on timely legal problems of particular interest to business. Students develop familiarity with substantive legal principles and leave the course with the ability to recognize legal issues, discuss them intelligently, and understand why the lawyers seem incapable of giving a simple answer. The course uses lectures to provide a common foundation of knowledge. It is primarily discussion based, using a question and answer format to engage students in the process of legal analysis. 3 cr.

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Data Analysis for Managerial Decision-Making

QST QM 717

Grad Prereq: OB712/713/715. Grad Prereq: OB712/713. The overall goal of this course is to improve student ability to learn from data, specifically to 1) assess the validity of conclusions that have been drawn from statistical analyses; 2) recognize the extent to which variation characterizes products and processes, and understand the implications of variation on organizational decisions when interpreting data; and 3) portray, summarize and analyze data to support operational and strategic decisions associated with the core business models. Students will increase their understanding of the use of probabilities to reflect uncertainty; how to interpret data in light of uncertainty to assess risk; and how to build and interpret regression models, which can be used to inform core business and organizational decisions. 3 cr.

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Topics in Corporate Strategy and Innovation

QST SI 718

Grad Prereq: QST AC712, FE717, IS716, MK713, OB715, OM710, PL714, QM711, and MG760. Grad Prereq: AC712, FE717, IS716, MK713, OB715, OM710, PL714, QM711, and MG760. This course serves as a capstone to the concentrated core for the Professional Evening MBA program. It draws on findings from a number of academic disciplines, especially economics, organization theory, sociology, accounting, and management policy to build a comprehensive understanding of how and why some firms achieve and sustain superior performance. The primary objectives of the course are to: 1) build upon students' foundational understanding of factors that affect organizations' long-run economic performance, 2) refresh students' use of strategy frameworks and analytical tools used for making recommendations to organizations on how they can work towards achieving superior performance, and 3) extend students' knowledge into advanced strategy topics and contemporary issues. The course is designed to develop an integrative view of the firm and its environment, along with appropriate analytical skills. Issues associated with professional ethics and corporate social responsibility are pervasive throughout the curriculum and students are encouraged to incorporate these perspectives in case analysis and classroom discussion. Global strategic management is an important a theme of the course: many of the cases are global companies, students will be challenged to extend the conceptual frameworks and apply any lessons learned to an international context. 2 cr.

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Competition, Innovation, and Strategy

QST SI 751

Grad Prereq: OB712/713/715, AC710/711/712, MK713/723/724, OM710/725/726. Competition, Innovation, and Strategy is an integrative course designed to capitalize on your understanding of Finance, Operations Management, Marketing, and other functional issues. The course draws on a number of academic disciplines, especially economics, organization theory, and sociology, to build a fundamental understanding of how and why some firms achieve and sustain superior performance. We also study why some firms persistently generate returns that are lower than average. The course is analytically focused and requires that you evaluate both the external environment and the internal capabilities of organizations. Corporate diversification and global management are important topics that are also featured. 3 cr.

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Design and Innovation Strategy

QST SI 839

Grad Prereq: QST SI718/750/751. Examines how managers and leaders can create the conditions for innovation at the individual, team, and organizational levels and how those conditions differ for startup and mature organizations. Managing innovation includes the generation of ideas; the integration of ideas into new product concepts; and the commercialization of ideas. While core strategy courses address the questions of what innovations to pursue and whether and when those innovations will bring value, this course addresses the question of how managers can create organizations to deliver innovations of value. Thus, the course focuses on the practices and processes that mangers need to put in place to enable organizations to execute on an innovation strategy. In doing so, students evaluate how to balance the challenges of organizing, managing, and leading innovation with the need to produce concrete, routine, and expected outcomes within the organization. To be innovative, any new idea must resolve the innovation paradox introducing enough novelty to appeal to new markets while retaining enough familiarity to tap into existing behaviors. Because design and innovation are frequently inseparable in managing this paradox, students assess how design contributes to innovation in product, process, and business models across industry sectors. The course also considers the role that all sources of innovation play including communities, networks, brokers, and other forms of open innovation. Students are asked to reflect upon innovations that have been critical to their lives, and how these innovations were produced and gained market traction. Final group projects explore how to rescue innovations in trouble with turnaround teams. 3 cr.

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Corporate Sustainability Strategy

QST SI 849

Grad Prereq: QST SI718/750/751. Corporate Sustainability Strategy focuses on embedding sustainability (ESG/CSR) into corporate strategy as an approach for creating long-term shareholder/stakeholder value, where value covers the broad spectrum of economic, environmental and social outcomes. Through readings, lectures, case discussions, in-class exercises, lab session and a team project, this course will: 1) Introduce students to problem framing and environmental scanning techniques as methods for understanding macro-level social, economic and environmental systems and their implications; 2) Apply a variety of long-range strategic forecasting and analysis methods, techniques and tools through a scenario planning lab simulation; 3) Develop decision frameworks for corporate strategy development focused on creating/capturing value and managing risk through a sequence of strategic actions over time; 4) Explore newly emerging paradigms for sustainability-driven innovations in product/service, value chain and business model development and stakeholder-based, non-market actions. 3 cr.

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