Management
Metropolitan College
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Business in a Changing Society
MET MG 503
Prereq: advanced standing or consent of instructor. Examination of the management process and the social environment in which organizations operate, including a discussion of the manager's responsibilities to employees, customers, stockholders, and society. 4 cr. Tuition: $3180
Summer 1 (May 22-June 26)
Make-up class on Friday, 5/31 -
Negotiations and Organizational Conflict Resolution
MET MG 515
Grad Prereq: advanced standing or consent of instructor. A communications skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr. Tuition: $3180
Summer 2 (July 2-August 8)
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Business Strategy
MET MG 530
Policy problems of business organizations. Integrates the areas of marketing, finance, accounting, economics, and personnel into a managerial concept of business decision-making. 4 cr. Tuition: $3180
Summer 2 (July 1-August 7)
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Business Analytics Foundations
MET AD 571
Prereq: (MET AD 100 Pre-Analytics Laboratory & MET ADR 100 Introduction to R). Presents fundamental knowledge and skills for applying business analytics to managerial decision-making in corporate environments. Topics include descriptive analytics (techniques for categorizing, characterizing, consolidating, and classifying data for conversion into useful information for the purposes of understanding and analyzing business performance); predictive analytics (techniques for detection of hidden patterns in large quantities of data to segment and group data into coherent sets in order to predict behavior and trends); and prescriptive analytics (techniques for identification of best alternatives for maximizing or minimizing business objectives). Students learn how to use data effectively to drive rapid, precise, and profitable analytics- based decisions. The framework of using interlinked data-inputs, analytics models, and decision-support tools is applied within a proprietary business analytics shell and demonstrated with examples from different functional areas of the enterprise. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3180
Summer 1 (May 21-June 27)
Completion of online Pre-Analytics Lab (MET AD100) and Introduction to R (MET ADR100) requiredSummer 2 (July 1-August 7)
Completion of online Pre-Analytics Lab (MET AD100) and Introduction to R (MET ADR100) required -
Operations Management: Business Process Fundamentals
MET AD 605
Provides students with the analytical tools to analyze, manage, and improve manufacturing, service, and business processes. Coverage includes various options to lower operational costs and improve responsiveness to customers' needs, including operating system design, product and service design, capacity analysis and buffering, waiting line optimization, and process quality analysis using statistical approaches. Quantitative methods include application of stochastic simulation, analysis of random outcomes, statistical analysis routines (confidence intervals, hypothesis testing, machine learning), system reliability analysis, and statistical process control. The Deming philosophy of management, Lean operations principles, and Six Sigma process improvement methodologies form the underlying foundation of the course coverage. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31 -
Enterprise Risk Planning and Compliance
MET AD 613
Prereq: (MET AD 610). Introduces important issues relating to corporate and organizational security and risk from both the perspective of systems designed to protect against disasters and aspects of emergency preparedness should systems fail. Engineering science is applied to security areas that include information technology, terrorism, and other organization disruptions. Students study proactive risk assessment through analytical risk analysis techniques and simulations. Students learn to design a company or agency global assurance plan, organize the strategy to make the plan operational, and implement control measures to assess the plan's degree of success. The course also provides explanations of legal/regulatory, auditing, and industry-specific requirements related to compliance, control, and reporting issues in business risk management. The role of establishing and maintaining standards by local, national, and international agencies is discussed, as is the importance of these agencies in certifying operations. 4 cr. Tuition: $3820
Summer 1 (May 21-June 27)
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Disaster Management
MET AD 614
Prereq: (MET AD 617). This course takes concepts covered in MET AD 617 and applies them in more detail mainly to the corporate-private sector environment. During this course, students first review the organization and processes necessary to effectively respond to and manage incidents, including the transition from emergency response and incident management to business recovery. The course focuses on disaster recovery, an absolutely essential but sometimes overlooked component of any successful corporate recovery program, and emphasizes technology recovery. This includes reviewing the key components of the IT infrastructure; how these components are accounted for in the response and recovery processes; and some best practices in technology recovery modelling. Several emerging technologies relative to cloud computing, information security, and more are also examined. 4 cr. Tuition: $3820
Summer 2 (July 2-August 8)
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Enterprise Risk Analytics
MET AD 616
Prereq: (MET AD 571). Offers an overview of the key current and emerging enterprise risk analytical approaches used by corporations and governmental institutions, and focuses on understanding and implementing the enterprise risk management framework to leverage the opportunities around a firm to increase firm value. The major risk categories of enterprise risk management such as financial risk, strategic risk, and operational risk are discussed, along with risk analytics approaches for each of these risks. Students learn how to use interlinked data-inputs, analytics models, business statistics, optimization techniques, simulation, and decision-support tools. An integrated enterprise risk analytics approach is demonstrated with examples from different functional areas of the enterprise. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3820
Summer 2 (July 2-August 8)
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Project Management
MET AD 642
Explores modern project management by providing an enterprise-level, experiential view of the discipline focused on connecting projects to the organization's mission, vision, and values. The theme of the course is applying key project management tools and techniques, through case-based group work, which helps students identify, analyze, and develop practical proposals to real-world issues. Groups select, plan, report, and then present on their project's scope, schedule, cost, risk, quality, and communications elements using tools such as the WBS, network diagram, PERT estimate, Gantt chart (including the use of MS Project), risk register, and heat map. Students also gain familiarity with important new concepts in project management: Agile frameworks, sustainability thinking, and Benefits Realization Management, all of which are important for their success not only in other graduate courses, but as they lead projects for their organizations so as to provide lasting, triple-bottom-line value. The course is aligned with the latest PMBOK Guide from the Project Management Institute. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31Summer 2 (July 2-August 8)
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Project Communications Management
MET AD 643
Examines the increasing importance of leadership and communications in projects. Since project outcomes and the delivery of value are accomplished through teams of people, the course aims to improve the capability of a project manager to become a project leader and to excel at motivating and inspiring their teams. Students begin by gaining a better understanding of their own social, leadership, and communications styles. Self-awareness is key to the course. Topics include motivation, conflict management, negotiation skills, and the Agile principles of stewardship and servant leadership. Grounded in the use of tools, the course provides students with templates to enhance team collaboration and communication. The course also addresses more contemporary issues in PM, including resolving ambiguity and complexity, the use of improvised working styles, sustainable PM, and issues around power and politics within the project. 4 cr. Tuition: $3820
Summer 1 (May 21-June 27)
Summer 2 (July 1-August 7)
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Project Risk and Cost Management
MET AD 644
Prereq: (MET PM 100). Introduces students to macro and micro approaches to project cost estimation. Case studies of both pre-project and in-process estimating cover some of the more common perils of human irrationality associated with project estimation to help develop more sensible, achievable project outcomes. Students learn how to manage both project cost and schedule objectives throughout their projects using the Earned Value and Earned Schedule Measurement Systems. Students then study risk management through an examination of both individual and overall project risk, and apply their learnings using advanced risk management software in an actual case study. Students also study project quality management, procurement/contract management, and project ethics and professional conduct using case study scenarios. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31 -
Portfolio and Program Management
MET AD 646
Prereq: (MET PM 100 & MET PM 200). Focuses on the relationship among portfolios, programs, and projects, and the important strategic objectives of each endeavor. Designed to assist students in developing a program management framework, policy, and organizational structure. Students develop skills and techniques for chartering constituent projects, directing and managing program execution, and managing the program team and stakeholders. The global legal, economic, cultural, and political environments in which projects operate are contrasted, and mechanisms for resolving conflicts are addressed. 4 cr. Tuition: $3820
Summer 2 (July 2-August 8)
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Ecommerce
MET AD 648
Provides a detailed examination of the history of ecommerce, along with important concepts related to the ways that businesses can successfully use internet and Web technology. Students are introduced to the concepts and problems associated with electronic commerce. Topics include comparison of ecommerce procedures, payment mechanisms, applications in different industry sectors, security, and the challenges of starting and maintaining an electronic business site, as well as a comparison with traditional business practices. The development of a WordPress-themed website is a minor feature of the course. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31Summer 2 (July 1-August 7)
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Marketing Analytics
MET AD 654
Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Examines the foundations of modern marketing analytics and offers students the opportunity to develop their abilities to select, apply, and interpret readily available data on customer purchase behavior, new customer acquisition, current customer retention, and marketing mix optimization. Explores approaches and techniques to support the managerial decision-making process and skills in using state-of-the-art statistical and analytics tools. Students gain a basic understanding of how transaction and descriptive data are used to construct customer segmentation schemas, build and calibrate predictive models, and quantify the incremental impact of specific marketing actions. Python, R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31 -
International Business, Economics, and Cultures
MET AD 655
Considers macroeconomic factors of relevance to the firm: aggregate economic activity, cyclical movements, and fiscal and monetary policies. Reviews the problems of decision-making relating to demand, production, costs, market structure, and price. Provides an analysis of the interplay between governments, economic systems, labor, and multinational corporations (MNCs). Topics include the basis for the existence, organization, and growth of MNCs; and a comparison of major economic and government systems. Areas include the impact on the firm's business transactions and trade due to taxation, regulation, legal environments and labor influences. This course additionally investigates the relationship between the interaction of national culture and development. Topics range from developing nations' rain forest and species management to pollution generated by developed nations. Culture, policy, and development are also discussed in relation to the impact of the business interactions (agriculture, fishing, technology transfer, etc.) among developing and developed nations. 4 cr. Tuition: $3820
Summer 1 (May 21-June 27)
Summer 2 (July 2-August 8)
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Global Supply Chains
MET AD 680
Covers the quantitative analysis tools to support operations management for a supply chain that is geographically dispersed and culturally diverse. Discusses the tools necessary to assure that the products/services are delivered/provided in the quality and timely manner, including demand forecasting, inventory and capacity buffer optimization, delayed differentiation, statistical risk pooling, and stochastic inventory optimization. These tools are then applied to decisions such as offshoring, multi-country outsourcing, push-pull, reverse supply chains, and risk mitigation. Particular attention is given to sustainability, information technology and digitalization, and creating resiliency. 4 cr. Tuition: $3820
Summer 2 (July 2-August 8)
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Quantitative Methods for Finance
MET AD 685
Prereq: (MET ADR 100 Introduction to R). Finance is a highly competitive and dynamic industry that demands quantitative-oriented professionals. This course equips students with empirical techniques which are used in the analysis of financial markets, with a strong focus on financial applications using actual data. The goal of this course is to provide students with a number of econometric techniques which are used in the analysis of financial markets based on asset pricing and corporate finance models. In particular, the emphasis is on classical linear regression models, time series analysis, and limited dependent variable models applied to the following topics: predictability of asset returns; event study analysis; econometric tests of the CAPM and multifactor models; and volatility modeling. 4 cr. Tuition: $3820
Summer 1 (May 21-June 27)
Completion of online Introduction to R (MET ADR100) required -
Web Analytics for Business
MET AD 688
Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Explores web analytics, text mining, web mining, and practical application domains. The web analytics part of the course studies the metrics of websites, their content, user behavior, and reporting. The Google analytics tool is used for collection of website data and doing the analysis. The text mining module covers the analysis of text including content extraction, string matching, clustering, classification, and recommendation systems. The web mining module presents how web crawlers process and index the content of web sites, how search works, and how results are ranked. Application areas mining the social web and game metrics are extensively investigated. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3820
Summer 1 (May 21-June 27)
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Data Mining for Business Analytics
MET AD 699
Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Enterprises, organizations, and individuals are creating, collecting, and using massive amounts of structured and unstructured data with goals of converting the information into knowledge, improving the quality and the efficiency of their decision-making process, and better positioning themselves to the highly competitive marketplace. Data mining is the process of finding, extracting, visualizing, and reporting useful information and insights from both small and large datasets with the help of sophisticated data analysis methods. It is part of business analytics, which refers to the process of leveraging different forms of analytical techniques to achieve desired business outcomes through requiring business relevancy, actionable insight, performance management, and value management. Students in this course study the fundamental principles and techniques of data mining. They learn how to apply advanced models and software applications for data mining, as well as how to examine the overall business process of an organization or a project with the goal to understand (i) the business context where hidden internal and external value is to be identified and captured, and (ii) exactly what the selected data mining method does. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3820
Summer 2 (July 1-August 7)
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Quantitative and Qualitative Decision-Making
MET AD 715
Considers how to improve business problem solving and managerial decision-making through the use of quantitative and qualitative decision-making tools and techniques. Provides an overview of how decisions are made to solve management problems in the business environment. Introduces the fundamental concepts and methodologies of the decision-making process, problem-solving, decision analysis, data collection, probability distribution, evaluation, and prediction methods. Students learn how to apply different quantitative and qualitative analytical tools commonly used in business to provide a depth of understanding and support to various decision-making activities within each subject area of management. Through the use of case studies of decisions made by managers in various production and service industries and a business simulation package specifically prepared for this course, the scope and breadth of decision-making in business are described. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31Summer 2 (July 2-August 8)
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The Innovation Process: Developing New Products and Services
MET AD 741
Addresses the specifics of new product and service development and fostering innovation and technology to increase performance. Topics include generating and screening initial ideas; assessing user needs and interests; forecasting results; launching and improving products and programs; and bringing innovation to commercial reality. 4 cr. Tuition: $3820
Summer 1 (May 20-June 26)
Note start date. Make-up class on Friday, 5/31Summer 2 (July 1-August 7)
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Market and Economic Research and Analysis
MET AD 856
Provides a comprehensive overview of market and economic research and analysis, their key concepts, process description, qualitative and quantitative techniques for market research and data analysis, and application scenarios. Students gain an appreciation for some of the breadth and depth of this subject and its significance for the business enterprise--both from start-up entrepreneurship as well as from an established business organization. The structure of the course is based on the six steps of the market research process: problem definition; development of an approach to the problem; research design formulation; fieldwork and data collection; data preparation and qualitative and quantitative analysis; report preparation and presentation. 4 cr. Tuition: $3820
Summer 2 (July 2-August 8)
Questrom School of Business
Questrom School of Business-Undergraduate
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Modeling Business Decisions and Market Outcomes with Spreadsheets and Statistical Programming
QST BA 222
Pre-req: (CAS EC 101 & QST QM 221 & QST SM 131). Examines the use of economic and statistical tools for making business decisions at an advanced level and prepares students for future study in business analytics. Introduces programming for data analysis (no previous programming knowledge required) and links data analysis to decision-making using both spreadsheet modeling and statistical programming. Topics include multiple regression, causal inference, forecasting, predictive analytics, machine learning, demand modeling, and optimization. Case studies apply advanced concepts to practical business problems. Effective Spring 2021, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning II. 4 cr. Tuition: $3180
Summer 1 (May 22-June 27)
Make-up class on Friday, 5/31 -
Introduction to Information Systems
QST IS 223
Prereq: (QST SM 131). Provides students with an understanding of the important role that information and information technology play in supporting the effective operation and management of business. Elaborates on the themes of "place to space" and the implications for business of the digital enterprise. Focuses on learning IS concepts in the context of application to real business problems. 4 cr. Tuition: $3180
Summer 1 (May 22-June 26)
Make-up class on Friday, 5/31Summer 2 (July 1-August 7)
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Innovating with Information Technology
QST IS 479
Prereq: (QST IS 223). Surveys the organizational implementation, uses, and impacts of advanced information technology including decision support systems, management support systems, and expert systems. Includes a group project to design and develop a decision support system. 4 cr. Tuition: $3180
Summer 1 (May 22-June 26)
Make-up class on Friday, 5/31 -
Introduction to Law
QST LA 245
Prereq: (QST SM 131) and sophomore standing. Provides a broad overview of the American judicial system and fundamental legal issues. Examines dispute resolution, torts, contracts, criminal law, business organizations, employment law, intellectual property, and international law. The goal is to understand not only the basic rules of law but also the underlying social policies and ethical dilemmas. 4 cr. Tuition: $3180
Summer 1 (May 22-June 26)
Make-up class on Friday, 5/31Summer 2 (July 1-August 9)
O2 (IND) Arranged... Open SeatsDionne LomaxOnline CourseMeets online every Tues 7-9 pm for a live classO4 (IND) Arranged... Open SeatsFatema FazendeiroOnline CourseMeets online every Tues 9-11 am for a live classFor information about technology requirements for online courses at Boston University, see bu.edu/online/online-learning/technology. BU Virtual can be reached at buvirtual@bu.edu or 617-358-1960 for additional information. -
The Dynamics of Leading Organizations
QST MO 221
Prereqs: (QST SM 131) and at least two semesters of full-time coursework. This course is about understanding, analyzing, and navigating the complexities of contemporary organizational life. Students learn to: (1) Understand yourself, including your personal tendencies, and sharpen your ability to interact and communicate with others in ways that make you more effective at work; (2) Formulate strategies for collaborating, building effective teams, and carving out your role within them; (3) Analyze, predict, and influence others' behaviors, organizational hierarchies, power structures, and cultures; and (4) Apply the principles of organizational behavior to craft feedback, manage conflict, and lead in your work environments. This is done through in-class simulations, individual self-reflection, active participation in class, team exercises, exams, readings, and group projects and presentations. Effective Fall 2020, this course fulfills a single unit in the following BU Hub area: Teamwork/Collaboration. 4 cr. Tuition: $3180
Summer 1 (May 22-June 26)
Make-up class on Friday, 5/31 -
Probabilistic and Statistical Decision-Making for Management
QST QM 221
Prereq: (QST SM 131) and (CAS MA 120 or CAS MA 121 or CAS MA 123, previous or concurrent). Exposes students to the fundamentals of probability, decision analysis, and statistics, and their application to business. Topics include probability, decision analysis, distributions, sampling, estimation, hypothesis testing, and chi-square. Effective Fall 2018, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning I. 4 cr. Tuition: $3180
Summer 1 (May 21-June 27)
Make-up class on Friday, 5/31 -
Modeling Business Decisions and Market Outcomes
QST QM 222
Prereq: (CAS EC 101 & QST QM 221 & QST SM 131). Examines the use of economic and statistical tools for making business decisions. Emphasizes linking data analysis to spreadsheet modeling of decision-making. Topics include multiple regression, causal inference, forecasting, demand modeling, and optimization. Case studies apply concepts to practical business problems. Effective Fall 2018, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning II. 4 cr. Tuition: $3180
Summer 1 (May 22-June 27)
Make-up class on Friday, 5/31 -
Ideas to Impact
QST SI 250
Required for the Innovation and Entrepreneurship minor. Open to visiting students during the summer. Explores the conceptual frameworks that guide ideation and innovation, focusing on the five learning principles of the Innovation and Entrepreneurship minor. Analyzes the conditions that foster innovation as well as the process by which ideas progress from conception to implementation and execution, along with their economic or social impact. Students study the conditions that affect the generation and development of creativity and innovation within individuals, teams, cities, and regions. To foster experiential learning, the course is structured around the process of innovation with a "live case" that creates social innovations for the City of Boston. Students develop a toolkit comprised of brainstorming, design thinking, human centered design, prototyping, storyboarding and field research. Students conduct original field research within the City of Boston and identify a challenge or problem to address for the duration of the course, culminating in final presentations. Effective Fall 2019, this course fulfills a single unit in each of the following BU Hub areas: Social Inquiry I, The Individual in Community, Creativity/Innovation. 4 cr. Tuition: $3180
Summer 1 (May 21-June 27)
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Strategy, Innovation, and Global Competition
QST SI 422
Prereq: (QST FE 323, QST MK 323, QST OM 323 & QST QM 323) and First-Year Writing Seminar (e.g., CAS WR 100 or CAS WR 120). Provides students with a powerful set of tools which prepares them to analyze, formulate, and implement business firm strategy with the aim of attaining sustainable competitive advantage. Adopts the perspective of the general manager, challenging student knowledge in each functional area in the effort to create integrative strategies that serve the needs of shareholders, as well as other stakeholders inside and outside the company. The course includes conceptual readings, which elucidate the fundamental concepts and frameworks of strategic management, as well as case analyses. Effective Fall 2018, this course fulfills a single unit in each of the following BU Hub areas: Global Citizenship and Intercultural Literacy, Writing-Intensive Course, Creativity/Innovation. 4 cr. Tuition: $3180
Summer 1 (May 21-June 27)
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Introduction to Management
QST SM 101
Online offering. A broad introduction to the nature and activities of business enterprises within the United States' economic and political framework. Course content introduces economic systems, essential elements of business organization, production, human resource management, marketing, finance, and risk management. Key objectives of the course are development of business vocabulary and a fundamental understanding of how businesses make money. This course is intended for non-business majors. It may not be taken by Questrom students for credit nor can it be used by Boston University students toward the Business Administration minor. Non-Questrom students may register for this course directly via the Student Link. 4 cr. Tuition: $3180
Summer 2 (July 1-August 9)
O2 (IND) Arranged... Open SeatsMatthew ReisOnline CourseMeets online every Wed 7-8 pm for a live class. Not open to Questrom majors/minorsFor information about technology requirements for online courses at Boston University, see bu.edu/online/online-learning/technology. BU Virtual can be reached at buvirtual@bu.edu or 617-358-1960 for additional information. -
Business, Ethics, and the Creation of Value
QST SM 131
Required of all Questrom 1st-semester freshmen. Open to non-Questrom students who have completed a semester of FT work at BU. *This course explores local and global ethical problems that managers face in markets for goods, services, labor, or capital. Through identification and discussion of the basic business disciplines, students uncover the interdependencies in the creation, delivery and capture of value. Students explore the complex analyses necessary to make ethical decisions vis-a-vis a multiplicity of stakeholders and in service of diverse personal and institutional goals. Effective Summer 1 2023, this course fulfills a single unit in each of the following BU Hub areas: Ethical Reasoning, Teamwork/Collaboration. 4 cr. Tuition: $3180
Summer 1 (May 21-June 28)
Summer 2 (July 2-August 9)
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Management Communications
QST SM 275
Prereq: (QST SM 131) and (CAS WR 120 or CAS WR 150) and sophomore standing. Persuasive written and oral communication are essential skills that are required for success in every business discipline. In this course, students learn how to communicate clearly and persuasively. Course objectives include learning how to inspire action through compelling, high-impact communications by taking a point of view and supporting it with logic and evidence, generating insights with meaningful conclusions and recommendations, and understanding and applying the principles of logical reasoning to organize information and lead an audience to action. Students learn to write simply and clearly in a variety of formats. They also master presentation delivery by connecting authentically to the audience, harnessing the power of storytelling, and using body language to positively reinforce the message. Finally, students enhance professional skills that are integral to business success. Effective Fall 2020, this course fulfills a single unit in each of the following BU Hub areas: Oral and/or Signed Communication, Research and Information Literacy, Writing, Research & Inquiry. 4 cr. Tuition: $3180
Summer 1 (May 21-June 27)
Summer 2 (July 2-August 8)
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Leadership Communication
QST ES 740
Persuasion is an essential skill for business success. Whether the goal is to influence and motivate your colleagues, superiors, organization, clients, or broader stakeholders, the capacity to persuade diverse audiences is key to effective leadership. In this course, students learn to create and deliver compelling, high-impact verbal and written communications that inspire action. Students generate insights with meaningful conclusions and recommendations; apply the principles of logical reasoning to create a compelling narrative; develop their unique leadership style to connect authentically to the audience; express complex information clearly and concisely in writing and with visual aids; and master presentation delivery, including projecting power through body language. The course covers a range of situations, from communicating within an organization, to winning over the public in a time of crisis, to holding crucial conversations to resolve conflicts. 2 cr. Tuition: $3988
Summer 1 (May 21-July 2)
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Marketing Management
QST MK 724
Grad Prereq: (QST AC 710 or QST AC 711), previous or concurrent. Provides a practical understanding of how business strategies and tactics are driven by marketing's dual focus on customers and competition. Students learn how to leverage marketing tools and emerging technologies in the creation (e.g., customer insight, product and service design, branding), delivery (e.g., communication and distribution), and capture (e.g., pricing, customer lifetime value) of marketplace value. Across business contexts including B2C, B2B, products versus services, global versus domestic markets, small/medium/large organizations, for-profit versus social enterprises, the course builds the fundamental skills involved in analyzing market challenges and opportunities and making decisions for the formulation and implementation of successful and sustainable marketing programs. 3 cr. Tuition: $5982
Summer 1 (May 21-July 2)
Nonstandard course dates. Also meets on Friday 6/28 -
Managing High Performance Teams and Project Groups
QST MO 847
Introduces the challenges of leading and participating in teams and project groups. Emphasizes the role of leadership in composing teams, motivating members, and creating an environment in which teams and their members grow in capacity over time. Uses cases, experiential exercises, and group projects to help students gain both knowledge of team dynamics and the skills to shape them. 3 cr. Tuition: $5982
Summer 1 (May 21-July 2)
Nonstandard course dates. Also meets on Friday 6/28 -
Negotiations
QST MO 853
Grad Prereq: (QST MO 712 or QST MO 713). Negotiations are part of daily life inside of organizations and out; yet, effective strategies for negotiation are elusive. Across a variety of negotiation contexts, students learn different frameworks for thinking about negotiations and best practices. Intellectually, there is an emphasis on the tensions and strategies around claiming and creating value. Practically, there is an emphasis on skill-building through hands-on exercises entailing both individual and team-based negotiations. Students are expected to gain confidence as negotiators through experiential learning. 3 cr. Tuition: $5982
Summer 2 (July 8-August 21)
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Creating Value Through Operations and Technology
QST OM 726
Grad Prereq: (QST AC 710 or QST AC 711) and (QST MO 712 or QST MO 713) and (QST QM 716 or QST QM 717). Recommended: (QST MK 723 or QST MK 724) and (QST FE 712 or QST FE 722). This MBA core course is case-oriented and focuses on topics of use to managers in any environment: process analysis, process improvement, supply chain management, and strategic operations decision-making. It emphasizes the importance of effectiveness and efficiency and evaluates the potential trade-offs between them. 3 cr. Tuition: $5982
Summer 2 (July 8-August 21)
Pemba core -
Blockchain-based Business Models
QST OM 832
Grad Prereq: (QST OM 725 or QST OM 726) and (QST QM 716 or QST QM 717). Blockchain technology is transforming societies by decentralizing institutional systems and reducing the need for intermediaries. This course aims to help students understand blockchain technology and the unique business models it enables in various industries. Students learn how blockchains work and how their properties enable business models that have never previously been possible. Through an analysis of current programs with existing use cases as well as future models, the course prepares students to implement models today while anticipating the changes that newer models bring to the sector. 3 cr. Tuition: $5982
Summer 1 (June 15-June 27)
O1 (IND) Mon./Tues./Wed./Thurs. 6:30-9:15 pmSat. 9 am-6 pmLocation: ROOM ... Open SeatsAnne ConnellyOnline CourseRsvd for Pemba students. Course meets June 15, 17, 18, 20, 22, 24, 25, 26, 27 only -
Improving Organizational Performance with Analytics
QST OM 840
Grad Prereq: (QST OM 725 or QST OM 726; QST QM 716 or QST QM 717). This course covers a number of analytical techniques that help improve and control product and process outcomes. These techniques are derived from Lean and Six Sigma, which are powerful improvement methodologies that promote product/process improvement, cost reduction and significant enhancement of bottom-line profitability. During the course, students will pursue an improvement project at an organization of their choice. They will prepare a detailed plan for the project, which outlines various elements including: voice of the customer, project charter, statistical process control charts, process capability ratios, process map, design and analysis of experiments, risk response matrix, and recommendations for improvement. These skills are useful for students considering a career in consulting. 3 cr. Tuition: $5982
Summer 1 (May 21-July 2)
A1 (IND) Tues./Thurs. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: HAR 322 ... Open SeatsKishore PochampallyNonstandard course dates. Also meets on Friday 6/28 -
Economics and Management Decisions
QST PL 730
Grad Prereq: (QST MO 712 or QST MO 713). Recommended: (QST QM 716 or QST QM 717). Presents many of the decision problems managers face and the economic analysis they need to guide these decisions. Microeconomic tools are used to structure complicated decision problems about production, pricing, investment, and other strategic issues. Students address uncertainty through probabilistic forecasts and sequential decisions. An important part of the course is to develop an understanding of the external environment in which firms operate by analyzing the implications of market structure, macroeconomic developments and policy, and other forms of public policy toward business. 3 cr. Tuition: $5982
Summer 1 (May 21-July 2)
Nonstandard course dates. Also meets on Friday 6/28 -
Emerging Issues in Business and Law
QST PL 831
Most people work in regulated industries, where our employer's business is subject to specific laws and regulations. How can you better assess risk in your everyday decision making given these laws and regulations? Emerging Issues in Business Law introduces graduate business students to fundamentals of legal analysis by focusing on timely legal problems of particular interest to business. Students develop familiarity with substantive legal principles, identify and assess management decisions, and discuss courses of action. The course is primarily discussion based, using question and answer format to engage students in the process of legal analysis and smart management decision-making. 1.5 cr. Tuition: $2991
Summer 1 (May 20-June 12)
Course meets May 20, 22, 29, June 3, 5, 10, and 12 only -
Data Analysis for Managerial Decision-Making
QST QM 717
Grad Prereq: (QST MO 712 or QST MO 713). The overall goal of this course is to improve students' abilities to learn from data, specifically to 1) assess the validity of conclusions that have been drawn from statistical analyses; 2) recognize the extent to which variation characterizes products and processes, and understand the implications of variation on organizational decisions when interpreting data; and 3) portray, summarize, and analyze data to support operational and strategic decisions associated with the core business models. Students increase their understanding of the use of probabilities to reflect uncertainty; how to interpret data in light of uncertainty to assess risk; and how to build and interpret regression models, which can be used to inform core business and organizational decisions. 3 cr. Tuition: $5982
Summer 1 (May 20-July 3)
O1 (IND) Mon./Wed. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: ROOM ... Open SeatsCarlos Casso DominguezOnline CoursePemba core. Nonstandard course dates. Also meets on Fridays 5/31 & 6/21. Tuition remission is not availableX1 (IND) Mon./Wed. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: HAR 406 ... Open SeatsGrant GannawayPermission Required, WebReg RestrictedReserved for Pemba cohorted students. Nonstandard course dates. Also meets on Fridays 5/31 & 6/21X2 (IND) Tues./Thurs. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: HAR 224 ... Open SeatsCarlos Casso DominguezPermission Required, WebReg RestrictedReserved for Pemba cohorted students. Also meets on Friday 6/28 -
Competition, Innovation, and Strategy
QST SI 751
Grad Prereq: (QST AC 710 or QST AC 711) and (QST MK 723 or QST MK 724) and (QST MO 712 or QST MO 713) and (QST OM 725 or QST OM 726). This integrative course is designed to capitalize on students' understanding of finance, operations management, marketing, and other functional issues. The course draws on a number of academic disciplines, especially economics, organization theory, and sociology to build a fundamental understanding of how and why some firms achieve and sustain superior performance. Students also study why some firms persistently generate returns that are lower than average. The course is analytically focused and requires that students evaluate both the external environment and the internal capabilities of organizations. Corporate diversification and global management are important topics that are also featured. 3 cr. Tuition: $5982
Summer 1 (May 20-July 3)
A1 (IND) Mon./Wed. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: HAR 208 ... Open SeatsChristopher CarterPemba core. Nonstandard course dates. Also meets on Fridays 5/31 & 6/21 -
Managing the Global Enterprise
QST SI 828
Grad Prereq: (QST PL 727 or QST PL 730; QST SI 750 or QST SI 751). This course delves into the crucial considerations business decision-makers face when involved in multi-country operations. The central goal is to instill a deep understanding of the foundations of global strategy, preparing students for real-world scenarios related with foreign expansion and operations. Given the increasing globalization of business, graduates with an understanding of international business dynamics are highly sought after in sectors like consulting, finance, and corporate strategy. This course is particularly beneficial for roles that involve strategic planning, international business development, and global market analysis. This course helps prepare decision makers to operate and lead effectively across cultural, socioeconomic, and political settings. 3 cr. Tuition: $5982
Summer 1 (May 21-July 2)
A1 (IND) Tues./Thurs. 6:30-9:15 pmFri. 6:30-9:15 pmLocation: HAR 222 ... Open SeatsLuis BallesterosNonstandard course dates. Also meets on Friday 6/28 -
Design Thinking and Innovation
QST SI 839
Grad Prereq: (QST SI 750 or QST SI 751). Examines how managers and leaders can create the conditions for innovation at the individual, team, and organizational levels--and how those conditions differ for startup and mature organizations. Managing innovation includes the generation of ideas; the integration of ideas into new product concepts; and the commercialization of ideas. While core strategy courses address the questions of what innovations to pursue and whether and when those innovations will bring value, this course addresses the question of how managers can create organizations to deliver innovations of value. It focuses on the practices and processes that managers need to put in place to enable organizations to execute an innovation strategy. Students evaluate how to balance the challenges of organizing, managing, and leading innovation with the need to produce concrete, routine, and expected outcomes within the organization. To be innovative, any new idea must resolve the innovation paradox introducing enough novelty to appeal to new markets while retaining enough familiarity to tap into existing behaviors. Because design and innovation are frequently inseparable in managing this paradox, students assess how design contributes to innovation in product, process, and business models across industry sectors. The course also considers the role that all sources of innovation play including communities, networks, brokers, and other forms of open innovation. Students are asked to reflect upon innovations that have been critical to their lives, and how these innovations were produced and gained market traction. Final group projects explore how to rescue innovations in trouble with turnaround teams. 3 cr. Tuition: $5982
Summer 2 (July 15-July 27)
B1 (IND) Mon./Tues./Wed./Thurs. 6:30-9:15 pmSat. 9 am-5 pmLocation: HAR 222 ... Open SeatsPatricia HambrickRsvd for Pemba students.
Questrom School of Business-MBA
Candidates for the MBA at Boston University are given first consideration for enrollment in the graduate courses offered by the Questrom School of Business.
Students currently matriculated as candidates for other graduate degrees offered by Boston University (including Metropolitan College on a case-by-case basis), visiting MBA students from other AACSB accredited institutions, and MBA alumni from Questrom or another AACSB accredited institution may be granted permission to enroll on a space available basis, provided that they meet criteria established by the Questrom School of Business for registration as cross enrolled students and the student fills out the appropriate cross enrollment application. All students must meet the prerequisites established for enrollment in advanced courses. Cross enrollment applications can be obtained from the Questrom School of Business Graduate Center, 595 Commonwealth Avenue, Room 115 (617-353-2673).
Summer 1 classes begin Monday, May 20 and end Wednesday, July 3. Summer 2 classes begin Monday, July 8 and end Thursday, August 22. There are no class sessions on Memorial Day (Monday, May 27), Juneteenth (Wednesday, June 19), or Independence Day (Thursday, July 4). Wednesday, July 3, is a regular class meeting day for the Mon./Wed. courses listed on this page. Please note classes may run on a nonstandard schedule, with some Friday classes scheduled to take place.
Required Courses
Cohorted Professional Evening MBA (PEMBA) students take required courses with their cohort groups. Self-paced PEMBA students should be sure to follow the prerequisites when scheduling their core courses:
QST AC 711 Financial Reporting and Control*
QST FE 722 Financial Management
QST MK 724 Marketing Management
QST MO 712 Managing Organizations and People*
QST OM 726 Creating Value through Operations and Technology
QST PL 730 Economics and Management Decisions
QST QM 717 Data Analysis for Managerial Decision-Making
QST SI 751 Competition, Innovation, and Strategy