TuitionPay FAQs

Our website also answers your frequently asked questions about Student Accounting Services.

About the Tuition Payment Plan

The Tuition Payment Plan is a monthly payment program offered through Higher One. The plan allows you to break down your annual expenses into ten monthly installments, rather than two lump sum payments. If you enroll in the plan, you will make monthly payments from May through February of each academic year. The first five payments (May through September) will be applied to your Fall Semester balance, and the second five payments (October through February) will be applied to your Spring Semester balance. You can enroll in the payment plan at

Will I be charged interest on the payment plan amount?

The Tuition Payment Plan is not a loan, so there are no interest payments. There is only a $65 annual enrollment fee.

How do the monthly payments work?

You will be making all of your monthly payments through Higher One Tuition Payment Plan. After your initial down payment to complete your enrollment, the remaining months’ payments are due on the 15th of each month of the plan duration. You can view Higher One’s payment options and details on their FAQ page. Please note that credit card payments are not accepted.

How do I determine what my plan amount should be?

The Tuition Payment Plan website has a calculator that can assist you. Alternatively, you can contact Student Accounting Services at 617-353-2264 and a staff member will be happy to help you determine your out-of-pocket expenses. If calculating the amount on your own, don’t forget to include the cost of the Spring semester as the annual payment plan is meant to be used for the entire school year.

The payment plan started in May and I’ve missed some monthly payments. Can I still enroll?

Yes, you can enroll in the payment plan until the Fall Semester payment deadline, August 5, 2014. If you enroll in the payment plan after monthly payments have begun, you will need to include these monthly payments in your down payment when you enroll.

I am graduating in January. Can I enroll in the plan for the Fall Semester only?

Yes, there is a five-pay plan (payments due monthly from May through September) available for Fall Semester only. Please mention that you wish to enroll in the Fall Only plan when you contact TuitionPay to enroll.

Can I use the ten month payment plan to cover my Fall semester balance?

No, the ten month plan is strictly used to cover both the Fall and Spring semesters. If you set up the ten month plan for only your Fall semester expenses, you will be under-budgeting and may still have a remaining balance due.

I don’t need a payment plan for the Fall Semester; can I still use a TuitionPay plan for the Spring Semester?

Yes, there is a five-pay plan available for the Spring Semester. Enrollment begins in the fall with monthly payments scheduled October through February.

I am a CGS student entering in January. Can I set up a payment plan through the Summer semester?

Yes, there is a Summer Tuition Payment Plan for CGS January-start freshmen. You can set up a five month plan for the Spring semester for October through February, and there will also be the option to set up a separate three month plan for the Summer semester for March through May.

Can I reduce the payment plan amount if other payments resources become available?

Yes, you can login to your Tuition Payment Plan account and adjust your plan online. Or, you may contact Tuition Payment Plan at 888-844-4754 and speak with a consultant who can assist you in reducing your plan amount. The reduction will spread among the remaining payments. Please note: No refund will be made to previously paid amounts unless an actual credit balance exists on the student’s Boston University account.

If you wish to reduce your plan amount, please visit

Can I increase the amount budgeted through the payment plan after I enroll?

Yes, if your initial budget amount is insufficient to cover your balance due, you may increase your annual contract amount. Since your initial monthly payments were insufficient, you will be required to pay the discrepancy for those prior payments upon adjustment of your plan amount. Once your contract increase is processed, the additional anticipated payment amount will be applied to the semester invoice and will be reflected on your student account.

If you wish to increase your plan amount, please visit

Why is there a pending item labeled “Tuition Payment Plan” on my student account?

You will see this pending item anytime you have scheduled payments remaining in your Tuition Payment Plan contract. The pending amount on your bill should equal the remaining portion of your contract. As you make your monthly payments, the pending amount on your bill will decrease until you have completed your payment plan. At that point, all of your payments should be listed on your student account with a transaction date.

I just updated my payment plan amount. When will I see the changes reflected on my student account?

Changes made through Higher One should appear on your student account statement the following business day. Any payments made will appear on the student account with a transaction date. The remaining contracted amount will appear as a pending item on the bill.