Online Tutoring for BUSSW Off-Campus Programs Students

Smarthinking is an online tutoring service that the Boston University School of Social Work is making available to its students. Smarthinking provides tutoring in a variety of subjects, some of which are available 24 hours a day, 7 days a week!

View Smarthinking’s subject descriptions and times available.

With Smarthinking you can:

Getting Started:

  • Your username is your BU email address.
  • Your password is “BUSSWOCP”

The first time you log in with this, click the “About me” tab on your homepage and change your password to something that you will remember. Log in to Smarthinking anytime you would like to access a tutor!

Technology Requirements and Troubleshooting Tips

  • Cookies/Javascript should be enabled.
  • Please disable all popup blockers for
  • Make sure that your browser is set up to allow cookies and pop-up windows (Smarthinking uses both of these).
  • Make sure that you have Java installed. If you need to install Java, go to Java’s website and follow the instructions for the free download.
  • For a full list of the most up to date settings, please refer to Smarthinking’s Technical FAQ page

Need Help Using Smarthinking ?

1. Once you log in, view the Smarthinking Student Handbook for all you need to know about navigating the website and using the service.

2. The Smarthinking Technical Support team is available to assist you. First, check the information in the Customer Support section of Smarthinking’s website to answer any questions you may have about using the service. If you still need help, contact Smarthinking customer support at or 888-430-7429, Ext. 1, Monday–Friday, 8 a.m.–6 p.m. EST.

3.  If you are a faculty/staff member with questions, please contact 617-353-3766 or