Category: Business Services

Announcing Boston University’s new Primary Office Supply Vendor

November 3rd, 2015 in Business Services, Training

Announcing Boston University’s new Primary Office Supply Vendor

Effective January 2016, W.B. Mason will be Boston University’s primary office supply vendor replacing Office Depot. 

After an extensive bid process, W.B. Mason was awarded a contract for office supplies.  The award was based on competitive pricing and WB Mason’s commitment to providing top tier customer service, inclusive of next day desktop delivery and a dedicated delivery and service team. 


W.B. Mason has grown to be one of the largest independent office supply providers in the United States.  With W.B. Mason’s home base in Brockton, MA, the Boston University community will experience the advantages of local account management, customer service, and distribution. 

Boston University has benefited from an excellent partnership with Office Depot over the last decade.  Office Depot will continue to support the University through this transition.  During the transition period, shoppers should continue to use the Office Depot catalog on the Terrier Marketplace. BU’s Office Depot representatives will stay on to assist with questions and issues.

For any questions about this transition please contact Charoma Blyden at 617-353-6692 or

W.B. Mason office supply catalog will be available via the Terrier Marketplace beginning January 2016.  Additional information regarding the transition and training will be distributed closer to the launch.

Please join us for refreshments and the introduction of our new program, TerrierTemps

March 10th, 2014 in Business Services

Last month, a memorandum was released to announce the creation of TerrierTemps, a streamlined method for hiring and managing temporary services at Boston University. We would like to invite all hiring managers and individuals that may have responsibility for hiring temporary services to attend a kick-off meeting to introduce the TerrierTemps On-Site Team from our partners at Kelly Services. We will hold sessions on both the Medical and Charles River Campus to provide an overview of TerrierTemps, learn about the on-boarding process for existing suppliers, and receive more information about your role in the TerrierTemps program at Boston University. The session will last approximately one hour and will be conducted on the following dates at the locations listed below (also offered via web conference):



Web Conference Details

Tues, March 11, 2014

11:00 AM – 12:00 PM

595 Commonwealth Avenue

School of Management

SMG 105


Audio dial in: 800-374-2506

Access code: 6354793885


Live Meeting Link:

  • Meeting ID: D46CG3
  • Entry Code: J*FJ2;7@f

Wed, March 12, 2014

11:00 AM – 12:00 PM

72 E. Concord Street

School of Medicine



Audio dial in: 800-374-2506

Access code: 6354793885


Live Meeting Link:

  • Meeting ID: 89M63K
  • Entry Code: 9ncjXs)}B

Light refreshments and snacks will be provided. Additional details about the Fieldglass tool and other training opportunities will be announced shortly. We will be conducting live training classes on both campuses prior to go-live, as well as online and one-on-one sessions upon request.

Thank you in advance for your support of this new program. Please contact us with any questions or comments by emailing Kristin Legier, Category Manager, at

Travel Survey Winner!

October 4th, 2013 in Business Services

Thank you to all of the respondents for taking the time to complete the travel survey. The information collected is extremely valuable. Your feedback will be used to measure our current service levels and to identify areas for improvement. The collected survey data will be summarized and published on Sourcing & Procurement website.

The winner of a roundtrip domestic airline ticket on Delta or United Airlines is….

Gael Orsmond

Department of Occupational Therapy

New Price Assurance Program from BCD Travel

September 23rd, 2013 in Business Services

Beginning Monday, September 23, Boston University has implemented Airfare Price Assurance with BCD Travel. This new feature will check for lower fares on the same itinerary and in the same class of service within the void period (24 hours) if the ticket price drops by $25 or more after reissuing fees. If a lower fare is found, the original ticket is voided and reissued at the lower fare. The traveler gets alerted to the lower fare and receives an updated e-ticket itinerary. This is for Domestic flights only. There’s nothing extra on your part, just continue to make your reservations as you do today.

If you have any questions, please call Toni Mount at 617-353-7202.

Upgraded Travel Itinerary Service

August 19th, 2013 in Business Services

Effective August 20, Sabre is migrating the VirtuallyThere itinerary service to a new product called TripCase.

TripCase is a leading mobile and web service platform for travelers where you can view documents, receive trip reminders, get flight status notifications, and keep everything in one place. This change will not affect how you make your travel arrangements, but enhance the post-booking experience. To explore the full benefit of this new solution, please go to

Please contact Toni Mount if you have any questions.

Do you need an Agency Temp?

June 17th, 2013 in Business Services

Boston University has a number of staffing and recruiting firms under contract and fully registered to support your temporary staffing needs and augment our recruiting efforts.

When a University unit wishes to hire an agency temp or permanent placement, please choose from the list of approved staffing and recruiting firms that have been fully vetted and placed under Master Service Agreements (MSAs).

How to Order

Medical campus hiring managers should contact with your staffing request and someone will assist you.

Charles River campus hiring managers should contact one of the approved staffing and recruiting firms. The Agency Representative will work with you to identify a qualified candidate. Once the candidate is selected, a limit order shopping cart should be submitted in BUworks Central while you work with the Agency to finalize the onboarding process.

  • If you are interested in hiring a candidate on a permanent basis, please complete Section A of the Direct Hire SOW template and upload it as an attachment to your shopping cart.

  • If you are interested in hiring a temporary or potential temp-to-perm candidate, please complete Section A of the Temp Labor SOW template and upload it as an attachment to your shopping cart.

The shopping cart brings a Buyer from the Business Services team into the process to facilitate the applicable Statement of Work (SOW) and purchase order for the payment of invoices.

If you have any questions, please email or refer to the Service Providers and Agency Temps pages located on the Sourcing & Procurement website and the Procure-to-Pay Guide.

Automated Worker Classification Pre-Qualifying Questionnaire (PQQ) Process

April 24th, 2013 in Business Services

It is critical that Boston University correctly determine whether the individuals providing services to the University are employees or independent contractors. Employees receive W-2s, and the University withholds and pays employment taxes. Independent Contractors receive 1099s that report the compensation paid for services performed. The University normally does not withhold or pay taxes with respect to its independent contractors. Generally speaking, independent contractors are engaged in a business of their own, retain control over their schedule, hours worked, jobs accepted, and their performance. Additionally, they may invest in their own equipment, supplies, have other clients, and carry insurance. They may also perform a service that is not an integral part of the University’s mission.

Federal and state authorities have developed several tests for determining whether a worker should be classified as an employee or an independent contractor. Based upon these tests, the University developed the Worker Classification Pre-Qualifying Questionnaire (PQQ) for service providers claiming independent contractor status. The University will review the totality of the responses to the questions and circumstances and balance the factors to make a determination whether a worker is an independent contractor or employee. All factors are analyzed subjectively.

The PQQ has been integrated with the online supplier registration and is now available electronically. The PQQ, which must be completed by all individuals or sole proprietors before they are engaged by the University, can be found on the Sourcing and Procurement website.

Upon completion and submittal of the PQQ by the service provider, the Comptroller’s Office will review the online form and accompanying documentation to determine the proper classification of the service provider. If you have any questions, please email or refer to the guidelines available on the Comptroller’s website and instructions provided on the Sourcing & Procurement website.

How to Hire Consultants, Contractors, Freelancers and Agency Temps

March 4th, 2013 in Business Services

Sourcing & Procurement is hosting a training course through HR’s Get Trained series on how to properly engage external service providers (i.e., consultants, contractors, and freelancers), as well as agency temps. There will be a session held on each campus at the following times:

Campus: Charles River Campus
Location: 25 Buick Street, Room 371 – Budget Training Room
When: Thursday, April 4, 2013 from 10:00 – 11:00am

Campus: Medical Campus
Location: 801 Mass Ave, Crosstown Building – BUMC HR Training Room
When: Thursday, April 11, 2013 from 2:00 – 3:00pm

To register, please sign up through HR’s website. Any questions can be directed to

Amtrak Acela Express Reward Program

January 14th, 2013 in Business Services

Are you a frequent Amtrak traveler? Take advantage of their newest reward program! When you register at and take three qualifying roundtrips on Acela January 7 – March 2, 2013, you’ll earn one free roundtrip for travel July 1 through August 29, 2013.

Acela Express offers hourly service downtown to downtown during peak morning and afternoon rush hours between New York, Washington, DC, Baltimore, Philadelphia and other intermediate cities, as well as many convenient round-trips between New York and Boston.

Amtrak trips can be booked via Concur or through a BCD Travel Agent at 617-353-1700 or toll-free at 866-535-3238.

If you have any questions or concerns, please call Boston University’s Travel Manager at 617-358-6894 or email

International Travel Changes

January 8th, 2013 in Business Services

As a means to increase security and protect our travelers’ information, the University has instituted new international travel booking procedures. Effective immediately, all international travel requiring ticketing within 72 hours of the departure must be called into a BCD Agent at 617-353-1700 or 866-535-3238. For security purposes and to prevent fraud, the online booking tool, Concur, will show but not allow flights to be booked for travel from any region other than North America occurring within 72 hours of departure. Also, if the flight departure country is South Africa, Concur will show but not allow the flight to be booked. Instead, please call a BCD Agent.

All international reservations booked on Concur (in advance of the 72 hour restriction), will be routed to a BCD Agent for review prior to ticketing. This will enable BCD to review and investigate any suspicious activity.

If you have any questions or concerns, please call Boston University’s Travel Manager at 617-358-6894 or email