By ibabbitt

Toner Scam

January 22nd, 2014 in Information Technology, Uncategorized

Several departments across campus have been recently targeted for toner scams. The scamming companies pose as suppliers with generic, familiar sounding names, and as BU departments like IT. They call to solicit orders or to ask you to help take “unwanted” toners off their hands at “special” prices. The Federal Trade Commission has published detailed information concerning this scam at–five-steps-to-avoiding-office-supply-scams-4600.

Boston University’s master lease and maintenance agreements for copiers from Ikon/Ricoh include all toner supplies at no charge. The phone number to order supplies is available on a label on the front of your copier.

Desktop printer ink and toners should be ordered from known vendors such as Office Depot, GovConnection, SHI etc. Under no circumstances should you place any orders for ink or toner from any vendor that has called you to solicit such a sale, nor should you provide any serial numbers or models for your printing devices.

If someone other than your known account representative is soliciting sales and service, you have every right to refuse service and report the event to Sourcing & Procurement. If you are unsure, please ask for a phone number to call them back. If they say the price cannot be honored unless you choose right then, hang up. Reputable vendors do not do business in such a manner.

Team Purchasing

November 19th, 2013 in Training

Have you ever wished that other members of your department could see your shopping carts when you’re out sick, on vacation, or even in the office? Team purchasing will solve visibility issues for departments that have multiple shoppers or a central administration that needs to see shopping cart information. It allows a shopper to add one or many shoppers as their “Procurement Substitutes for Team Purchasing”. Once teams are set up and the setting is established in a shopping cart, the other team members will be able to access the shopping cart through the Procurement tab in BUworks Central.

To view work instructions on setting up team purchasing, click here.

Contact Ike Babbitt with questions regarding team purchasing.


October 23rd, 2013 in Lab Equipment and Supplies

To celebrate QIAGEN and BU’s continued partnership, give your research a boost with this special offer! Get great spin column kits for DNA purification and cleanup kits at great prices this fall!

Offer details:
Availability: Until November 8, 2013, inclusive
Conditions: 34% discount on selected kits*
Products included: QIAprep Spin Miniprep Kit, QIAquick PCR Purification Kit

To benefit from this special offer, place your order via Terrier marketplace.

QIAprep Spin Miniprep kits
The QIAprep Spin Miniprep uses a simple protocol to give you yields of 30 μg plasmid DNA in just 30 minutes.

Cat. No. Product
27104 QIAprep Spin Miniprep Kit (50)
27106 QIAprep Spin Miniprep Kit (250)

QIAquick kits for DNA cleanup
QIAquick spin column kits enable quick and efficient removal of PCR by-products and easy extraction of DNA from gels.

Cat. No. Product
28104 QIAquick PCR Purification Kit (50)
28106 QIAquick PCR Purification Kit (250)

* Offer valid until November 8, 2013 or until stock lasts. Offer only applicable to orders placed via Terrier Marketplace PunchOut in selected accounts in North America. Discounts are based on list price and equal a maximum of 34% of the list price, i.e., any existing organization discount combined with this offer will not exceed 34% discount off the list price. The discount will be automatically deducted when ordering. This offer is limited in time and subject to certain restrictions set forth herein. May not be combined with any other promotions. Not available in all countries. Void where prohibited.

Office Depot Deliveries

October 22nd, 2013 in Facilities and Site Services

Please note that Office Depot has transitioned over to a new delivery service provider. The change in service began on Monday, October 21st. Two new dedicated drivers will be assigned to BU, one for each campus. The drivers have undergone training to familiarize themselves with both campuses. They will have an Office Depot/DRS Logistics uniform and will be driving Office Depot box trucks similar displayed here.

The transition should be seamless, however if you experience any delivery issues please contact BU’s onsite Office Depot team, Tana Mahar or Nicole Mailo at 617-353-2371 for assistance.

To further insure your supplies are delivered correctly and on time please make sure you are doing the following:

  1. Set up your personalization in SAP. Instructions can be found here. Setting up personalization is quick and once done, you don’t need to do it again.
  2. When placing your order, please be sure that you are including the following details in the delivery address field of the shopping cart *important*:
    • Floor number
    • Room number
    • Name and contact information of the person in your department who will be taking delivery.

If you have any questions or need assistance with setting up your personalization, contact Ike Babbitt.

Travel Survey Winner!

October 4th, 2013 in Business Services

Thank you to all of the respondents for taking the time to complete the travel survey. The information collected is extremely valuable. Your feedback will be used to measure our current service levels and to identify areas for improvement. The collected survey data will be summarized and published on Sourcing & Procurement website.

The winner of a roundtrip domestic airline ticket on Delta or United Airlines is….

Gael Orsmond

Department of Occupational Therapy

New Price Assurance Program from BCD Travel

September 23rd, 2013 in Business Services

Beginning Monday, September 23, Boston University has implemented Airfare Price Assurance with BCD Travel. This new feature will check for lower fares on the same itinerary and in the same class of service within the void period (24 hours) if the ticket price drops by $25 or more after reissuing fees. If a lower fare is found, the original ticket is voided and reissued at the lower fare. The traveler gets alerted to the lower fare and receives an updated e-ticket itinerary. This is for Domestic flights only. There’s nothing extra on your part, just continue to make your reservations as you do today.

If you have any questions, please call Toni Mount at 617-353-7202.

Upgraded Travel Itinerary Service

August 19th, 2013 in Business Services

Effective August 20, Sabre is migrating the VirtuallyThere itinerary service to a new product called TripCase.

TripCase is a leading mobile and web service platform for travelers where you can view documents, receive trip reminders, get flight status notifications, and keep everything in one place. This change will not affect how you make your travel arrangements, but enhance the post-booking experience. To explore the full benefit of this new solution, please go to

Please contact Toni Mount if you have any questions.

iPad Winner!

August 1st, 2013 in Training

Thank you to all shoppers for an unprecedented adoption of the Terrier Marketplace. We were positive that deploying the New Terrier Marketplace was going to make ordering significantly easier, but we were not expecting such an impressive adoption rate across all schools and departments. Within the first month, July, the average percentage of ALL shopping cart line items that were ordered from the New Terrier Marketplace was 56%.

To thank the Terrier Marketplace shoppers for utilizing the Terrier Marketplace to place their orders, we chose one shopper at random to win an iPad. And the winner is…

Arthur Omondi

College of Arts and Sciences, Economics

Even if you didn’t win the iPad, continue to use the Terrier Marketplace for fast and easy ordering at BU negotiated pricing.

Terrier Marketplace Training

July 18th, 2013 in Training


We conducted launch events last week on both campuses to announce the release of BUworks new online catalog ordering system, the Terrier Marketplace. In response to requests for additional demonstrations and training, we will be holding weekly sessions throughout the summer and into the fall.

These sessions are intended to allow shoppers to return to their offices and labs with the ability to create shopping cart orders from over 60 online supplier catalogs in the Terrier Marketplace. To attend one of these interactive sessions with Sourcing & Procurement buyers and trainers, please register for “BUworks: Terrier Marketplace Catalog Ordering” on the IS&T training calendar. For your convenience, the dates and times are listed below by campus:

Charles River Campus

25 Buick St – Room 300

Medical Campus

72 E. Concord – L1105



7/19 – 3-4 PM 8/1 – 9-10 AM 7/31 – 9-10 AM
8/6 – 10-11 AM 8/8 – 9-10 AM 8/7 – 9-10 AM
8/13 – 10-11 AM 8/8 – 9-10 AM 8/14 – 9-10 AM
8/20 – 10-11 AM 8/15 – 9-10 AM 8/21 – 9-10 AM
8/27 – 10-11 AM 8/22 – 9-10 AM 9/18 – 9-10 AM
9/3 – 10-11 AM 8/29 – 9-10 AM 9/25 – 9-10 AM
9/10 – 10-11 AM 9/5 – 9-10 AM
9/17 – 10-11 AM 9/12 – 9-10 AM
9/24 – 10-11 AM 9/19 – 9-10 AM

As a reminder, any shopper that places an order via the Terrier Marketplace in the month of July is entered for a chance to win an iPad.

Terrier Marketplace Live

June 19th, 2013 in Training

Please join us for an informational session about the redesigned Terrier Marketplace. We will be holding one session per campus in which we will demonstrate the new features of the Terrier Marketplace and how it will change the way that items for your department are purchased.

Charles River Campus

  • Tuesday, July 9, 2013 – 10 to 11 AM
  • 640 Commonwealth Ave – COM Room 101

Medical Campus

  • Thursday, July 11, 2013 – 10 to 11 AM
  • 72 East Concord St – Bakst Auditorium

To register for the event, click here. An iPad and other promotional items will be given away at each event. Snacks and refreshments will be provided.